The Complete Guide To Email Marketing: Boosting Engagement And Conversions

Attention.

If you’re ready to receive the respect of your peers, bosses, and everyone around you…

If you want to be known as the only person who handles every email job efficiently and effectively, then you’ve come to the right place.

Today, we’re going to look at a comprehensive guide to email marketing, laden with valuable insights, resources, and examples to help you elevate your email marketing to new heights.

We’ll also cover:

  • How to convert strangers into loyal customers
  • How to calculate email engagement metrics to determine the best areas to focus your marketing efforts
  • How the real estate industry personalizes email campaigns according to the customer journey to close high-ticket sales

Let’s set you well on your way toward email marketing success, shall we?

Email Basics & Best Practices

You can’t build a great building on a weak foundation. You must have a solid foundation if you’re going to have a strong superstructure.”

— Gordon B. Hinckley

In the same way that you can’t construct a towering skyscraper on a feeble foundation, you can’t expect to create a successful and impactful email marketing campaign without first establishing a robust understanding of its basics and best practices.

Familiarizing yourself with email marketing basics sets the groundwork for effective communication, engagement, and ultimately, achieving your marketing goals. 

Just as a weak foundation compromises the stability and success of a building, neglecting the fundamentals of email marketing leads to ineffective campaigns and missed opportunities for building strong connections with your audience.

Let’s take a look at some essential tips and strategies to enhance the effectiveness of your email marketing efforts:

The Importance of an Effective Subject Line and Pre-header

  • Crafting a compelling subject line: The subject line is usually what determines whether or not a client will open your email.
    As such, it’s crucial that you perfect writing a subject line that’s concise, piques curiosity, and creates a sense of urgency—all without sounding too promotional. This delicate art requires comprehensive guidance and finesse to perfect.
  • Utilizing a captivating pre-header: The pre-header complements the subject line and provides a preview of what the email contains. 
    With the increasing use of mobile devices for checking emails, pre-headers play a crucial role in mobile optimization. They’re often displayed alongside the subject line in mobile email clients, offering additional visibility and context.

Crafting a Compelling E-blast

  • Understand your audience: At OnDigitalMarketing we have one primary rule, “Know thy user.” 
    There’s no better way to understand your audience than applying design thinking principles to tailor your messaging and offer relevant content to specific segments of your email list.
  • Define your goal: After you’ve defined your audience’s wants and needs you need to clearly define the objective of your e-blast.
    Are you trying to promote a product, announce an event, share valuable content, or drive traffic to your website? Understanding your goal will help shape the content and call-to-action (CTA) of the email.
  • Engaging content: Nothing beats straight to the point content that’s focused, concise, and visually appealing. Using bullet points to dole out benefits ensures skimmers get the most out of your emails.
    Additionally, include intriguing headlines, subheadings, and creative visuals to break up the text and make the email easy to scan.

Best Practices for Email Newsletters

  • Consistency and frequency: Maintain a regular schedule for sending newsletters to keep your subscribers engaged. Consistency helps build anticipation and trust with your subscribers.
    Try to send one once a week, bi-weekly, or monthly, at the same time to make it easy for your subscribers to predict when they can expect a fun read next.
  • Provide value-added content: Deliver valuable and informative content in your newsletter that resonates with your audience.
    Mix educational or entertaining articles, tips, industry insights, and relevant news with occasional promotions or offers. Remember not to overwhelm subscribers with too many sales-focused messages.
  • Incorporate clear calls-to-action: From start to finish, your email must be crafted to lead your readers towards desired actions, such as visiting your website, making a purchase, or engaging with your social media channels. 
    Use visually appealing buttons or text links strategically placed throughout the email to encourage click-throughs.

With the foundations down, you’re sure to launch and execute successful email marketing campaigns. 

Overall, a solid foundation in email marketing best practices empowers your business to connect with your audience, drive engagement, and achieve their marketing goals effectively.

If you’re interested in exploring more of this topic, take a look at these email basics & best practices resources:

Understanding and Improving Email Deliverability

email list sign-up forms

You spend copious amounts of time ensuring that you put together a brilliant email for your customers, but what if it never reaches them?

What if it goes straight into spam jail and there’s no chance of your recipient ever discovering or reading its juicy insights?

Email deliverability is a crucial aspect of email marketing campaigns. It refers to the ability of an email to successfully reach the recipient’s inbox without being flagged as spam.

Poor email deliverability can significantly impact the success of your email marketing campaigns in the following ways:

  • Landing in the spam folder leads to lower open rates, reducing the overall reach and effectiveness of your email marketing campaign
  • If recipients don’t see your emails in their primary inbox, they are less likely to interact with the content and take the desired actions
  • Consistently ending up in spam folders or sending irrelevant content will harm your sender’s reputation

To enhance email deliverability, it’s crucial to grasp the concepts of hard bounce and soft bounce

A hard bounce occurs when an email is permanently rejected due to an invalid or non-existent email address. 

On the other hand, a soft bounce is a temporary delivery failure, often caused by a full inbox or a technical issue on the recipient’s side. 

Here are some actionable email marketing strategies that will help improve your deliverability:

Building a Clean and Engaged Email List

The first rule for building a clean email list is to always obtain explicit permission from individuals before adding them to your email list.

Offer clear and transparent opt-in methods, such as a subscription form on your website, where users willingly provide their email addresses to receive updates, newsletters, or special offers.

Additionally, regularly clean your list by removing invalid or inactive email addresses. Use email verification tools to check for invalid or misspelled addresses.

Segmenting Your Email List 

According to a study conducted by Campaign Monitor, marketers found a 760% increase in email revenue due to segmentation.

Segmentation allows you to send targeted and relevant content to specific groups of subscribers. When you tailor your emails to match their interests and preferences, they are more likely to engage with your messages and take desired actions.

Moreover, email providers often consider engagement metrics, such as open rates and click-through rates, when deciding whether to deliver emails to the inbox or redirect them to spam or promotions folders.

By sending content that resonates with your segmented audiences, you enhance the chances of your emails reaching the primary inbox, thereby improving deliverability.

Implementing Double Opt-in

With double opt-in, subscribers must confirm their intention to join your email list by taking another step after submitting their email address.

This extra confirmation ensures that the email addresses provided are valid and owned by the individuals who intend to receive your emails. 

As a result, your list is less likely to contain fake or mistyped email addresses, reducing the number of hard bounces and improving your sender’s reputation.

You might even take it a step further and ask your subscribers to reply to the email with a hello or to inform you of the type of emails they prefer receiving from you to make the experience more personal. 

To help you grasp these concepts more concretely, here is a list of web pages to supplement these teachings:

Conversion Optimization in Email Marketing

The overarching goal of every email marketing campaign is to strategically guide recipients through your email funnel, from initial lead generation to nurturing and ultimately converting them into loyal customers

The most effective way to enhance the success of your email marketing campaigns is to employ the following email conversion optimization techniques throughout the customer journey:

Compelling Lead Magnets

To begin, focus on generating and nurturing email leads. Lead magnets are valuable resources or offers that you provide to users in exchange for their email addresses. 

They address a specific pain point or offer a solution to a problem your target audience faces. Examples include e-books, whitepapers, templates, webinars, free trials, or exclusive discounts. 

The key is to offer something that is highly relevant and valuable to your audience to entice them to subscribe.

Additionally, it’s also best practice to create dedicated landing pages that highlight the benefits of the lead magnet, use persuasive copy, and have a clear and prominent call-to-action (CTA) for subscribing.

Understanding the Email Funnel

There’s a distinct type of message that’ll resonate with different people at different points of your email funnel. For instance, at the top of the funnel are potential customers who may not be familiar with your brand. 

It doesn’t make sense to start selling to them directly without building a relationship with them first. Instead, use engaging content and educational materials to capture their attention and encourage them to subscribe to your email list.

Understanding where a prospect is on their customer journey will give you the relevant insights you need to categorize them in the right place of an email funnel.

Experimenting with Different Email Elements

First and foremost, test different subject lines to determine which ones resonate best with your audience. Use A/B testing to compare open rates and choose subject lines that generate higher engagement.

Secondly, use persuasive language to communicate the value of your offer and how it caters to the recipient’s needs. Ensure that your copy is concise, clear, and focused on the main message.

Lastly, measure the click-to-open rate (CTOR) by dividing the number of clicks by the number of unique opens and multiplying it by 100. 

Take it a step further by testing different emails and determining the one with the highest CTOR and aligning your content and design with recipients’ interests and preferences.

Implementing effective lead generation strategies, utilizing the email funnel, and monitoring key metrics such as CTOR will help you optimize your campaigns for maximum conversions.

Looking for more in-depth articles with step-by-step guides on conversion optimization in email marketing? Here you go:

Deep Dive Into Email Nurturing and Retargeting

man planning a retargeting campaign for an eCommerce store on a whiteboar

In this extremely competitive business landscape, you’ll have to leverage all the techniques available in your arsenal to generate leads and nurture them into loyal customers to achieve long-term success.

Email nurturing involves strategically guiding subscribers through their customer journey, building trust, and strengthening engagement. 

It focuses on building strong relationships with leads by providing value, being helpful, and showing empathy for their needs and pain points. Email nurturing typically involves:

  • Educating and informing: Nurturing emails are educational in nature, providing leads with valuable and informative content.
    Typically, they include blog posts, guides, videos, case studies, webinars, or industry insights with links to more in-depth resources that take the customer deeper and deeper into your email funnel.
    By addressing leads’ pain points and offering solutions, you establish your brand as an authority and build credibility.
  • Drip campaigns: This is a common approach in email nurturing, where a series of pre-planned emails are sent at specific intervals to guide leads through the nurturing process.
    Each email in the series builds upon the previous one, providing incremental value and guiding leads through the buyer’s journey. 
    They’re triggered by specific actions or behaviors, such as signing up for a webinar, visiting specific website pages, or opening previous emails.
  • Calls-to-action (CTAs): Nurturing emails strategically include CTAs that encourage leads to take specific actions, such as scheduling a demo, requesting a quote, or signing up for a webinar.
    Well-crafted CTAs guide leads toward conversion while respecting their readiness to proceed. They are also clear and specific, leaving no room for confusion.

Email retargeting, on the other hand, is a marketing strategy that involves sending targeted emails to individuals who have previously engaged with your brand but have not completed a specific action, such as making a purchase, or completing a form.

To ensure effective email targeting, use data collected from website visits, previous email interactions, or other interactions with your brand to segment your audience.

Based on this data, create customized email campaigns designed to re-engage and encourage these warm leads to take the desired action. Here are some key considerations to make when curating retargeting campaigns:

  • Segment lost customers: Segment your list of lost customers based on the reasons they stopped engaging with your brand.
    For example, some customers may have abandoned their carts, while others may have stopped making purchases altogether.
    Segmenting allows you to tailor your messaging and offers specifically to address each group’s needs and reasons for disengagement.
  • Personalize content: Use the data you have on each lost customer to personalize your email content.
    Address them by name and reference their past interactions with your brand. Personalization helps create a more meaningful connection and shows that you value their past engagement.
  • Rekindle interest: Craft your emails to rekindle interest in your products or services. Showcase new products, exclusive offers, or improvements that might pique their curiosity and encourage them to return.
    Highlight the benefits and unique selling points of these offerings and throw in an enticing discount to capture their attention and curiosity.

By mastering the art of email nurturing and retargeting, you’re able to maximize the potential of your subscriber list and foster stronger connections with your audience.

The web pages listed below go into the specifics of email nurturing and retargeting:

Industry-Specific Email Marketing Practices

The lingo used across different industries varies. For instance, in the digital world, a cookie is a small piece of data stored on a user’s computer by a website to remember information about the user’s visit. 

On the other hand, in the culinary world, a cookie is a sweet baked treat typically made from flour, sugar, eggs, and butter. The context of these terms is what makes them different. 

In the same manner, email marketing strategies vary significantly depending on the industry you’re operating in. 

Each industry has its unique characteristics and target audience, requiring tailored approaches to achieve optimal results. 

As a matter of fact, it’s important for you as a marketer to understand specific best practices in your industry that’ll help you develop effective email campaigns that resonate with your audience and drive conversions.

One industry that exemplifies the importance of industry-specific email marketing practices is the real estate sector. In the real estate industry, email marketing serves as a powerful tool for boosting property sales and engaging with potential buyers.

To illustrate, picture yourself as a potential homebuyer who comes across a website that offers you the option to subscribe to their email list. 

Intrigued, you sign up, eager to receive more information about properties that align with your preferences.

Shortly after subscribing, there’s a well-crafted welcome email from the real estate agency in your inbox. 

It warmly introduces you to their services, invites you to explore their latest property listings, and provides a glimpse of what’s to come. This personalized welcome sets the tone for a delightful journey ahead.

Over the following weeks, you start receiving a series of visually stunning and informative emails that showcases different properties, highlighting their unique features, and amenities using captivating visuals. 

Surprisingly, they even include 360-degree virtual tours that give you an immersive experience, making you feel like you’re walking through the properties yourself.

With time, you notice the real estate agency’s attention to detail. Their emails are tailored to your location preferences, budget range, interactive property maps, and mortgage calculators. 

You receive relevant and targeted content that speaks directly to your needs, instilling a sense of trust and confidence in the agency’s understanding of your requirements.

Furthermore, as you click on the various property links and engage with the content, the real estate agency’s email marketing platform takes note of your actions. 

Based on your interactions, you receive personalized follow-up emails, featuring similar properties or exclusive offers tailored to your preferences. The personalization makes you feel seen and valued as a potential buyer.

When you finally sign up to get a house tour, the real estate agent who takes you on the tour almost feels like an old friend because they use the same friendly demeanor and portray the same in-depth knowledge they did in the emails.

Impressed by the overall experience, you decide to make an offer on the property.  

The personalized, informative, and visually engaging emails kept you primed, informed, and excited about the possibilities by showcasing the properties in the best light, leaving a lasting impression.

By understanding and implementing industry-specific email marketing practices, you’re able to effectively connect with your target audience and achieve higher engagement and conversion rates in your email campaigns.

For a deeper breakdown of different industry-specific email marketing best practices, click through to the following web pages:

Deciphering Email Engagement Metrics

click-through rate formula

CTOR, CTR, CTO…

No, these are not NASA launch codes; they’re email engagement metric abbreviations.

Although they may sound intimidating and complex at first, with time, they’ll become second nature to you. 

As a savvy email marketer, understanding and analyzing key email engagement metrics is crucial to evaluating the success of your campaigns. 

These metrics provide valuable insights into the performance of your emails and help you make data-driven decisions for future optimizations. 

Today, we’ll dive into two very crucial email marketing metrics that’ll help you determine which email marketing strategies are working and which ones aren’t:

Open Rate Formula

One of the fundamental metrics to monitor is the open rate, which measures the percentage of recipients who open your emails. 

Imagine you sent out an email campaign to 500 subscribers, and the email marketing platform you used reported that 300 of those emails were opened by recipients.

To calculate the email open rate, follow these steps:

  1. Determine the number of emails opened. In this case, let’s assume that 300 emails were opened.
  2. Note down the number of emails you sent out. 500.
  3. Calculate the open rate percentage using the formula.
    Open Rate Formula = (Number of emails opened / Total number of emails sent) x 100
    Open Rate = (300 / 500) x 100
    Open Rate = 0.6 x 100
    Open Rate = 60%

So, the email open rate for this campaign is 60%.

The open rate is a crucial metric that indicates how engaging and relevant your email campaign was to your audience. 

A higher open rate suggests that your subject lines and content are resonating with subscribers, while a lower open rate may indicate the need for improvements in your email marketing strategy.

Click-Through Rate

Additionally, click-through rate (CTR) is a vital metric that measures the percentage of recipients who clicked on a link within your email. 

CTR provides insights into the effectiveness of your email content, call-to-action buttons, and overall campaign performance. 

A higher CTR indicates that your email content resonates with the audience and motivates them to take action.

Suppose you sent out an email campaign to 800 subscribers, and within that campaign, 200 recipients clicked on the links or CTAs (calls-to-action) included in the email.

To calculate the click-through rate, follow these steps:

  1. Determine the number of clicks.

    Number of clicks = 200

  2. Confirm the total number of emails sent.

    Total number of emails sent = 800

  3. Calculate the click-through rate percentage.
    Click-Through Rate Formula = (Number of clicks / Total number of emails sent) x 100
    Click-Through Rate = (200 / 800) x 100
    Click-Through Rate = 0.25 x 100
    Click-Through Rate = 25%

So, the email click-through rate for this campaign is 25%.

The click-through rate is a critical metric that measures how effective your email was in driving engagement and encouraging recipients to take action. 

A higher click-through rate indicates that your email content and CTAs are compelling and relevant to your audience, while a lower click-through rate may suggest the need for optimization and improvements in your email marketing strategy.

Let’s delve into a few articles that provide more information about deciphering email engagement metrics:

The Sky’s the Limit When It Comes to Email Marketing 

Success in email marketing is not just a matter of luck; it requires educating yourself on the best practices for email marketing and putting them into action.

It’s as simple as segmenting your email list, crafting compelling subject lines and e-blasts, and optimizing email deliverability and conversion rates.

Throughout this guide, we have explored the importance of email nurturing, retargeting, and industry-specific practices. Additionally, we delved into deciphering key email engagement metrics to accurately measure success.

At OnDigitalMarketing, we provide tactical and real-world education from the trenches of modern eCommerce and digital marketing. As a matter of fact, our tried and true methods and IP drove a whooping $350M for clients last year in revenue.

In addition, everything we teach in academia across three undergraduate and graduate universities goes through an in-depth and intense peer review from third-party experts to ensure that our methods are up to industry standards.

If you’re interested in learning more about email marketing, make sure to click the links provided throughout the entire article to discover more in-depth pieces that explain this concept extensively and cohesively.

Rekindle And Recover: Unconventional Re-Engagement Email Templates That Work

Nostalgia is a file that removes the rough edges from the good old days.”

Doug Larson

The good old days. When your customer was actively engaged with your product and service. 

They were there for every sale, product launch, or event, cheering you on and turning out their pockets to support your business.

However, for one reason or another, that connection was lost. 

The good news? 

There’s a way to smooth out the rough or negative aspects of past experiences and evoke the positive emotions and memories associated with the good old days.

It’s as easy as filling out re-engagement email templates featuring customer testimonials, exclusive offers, or requesting feedback from disengaged customers to improve their experience with your brand. 

Today, we’re going to focus on these templates to help remove the rough edges of disengagement and reignite customers’ interest and enthusiasm. We’ll also go into:

  • How to leverage exclusive offer or discount email templates to entice disengaged customers and drive conversions.
  • The power of personalized recommendation email templates in creating a tailored experience that resonates with customers.
  • A guide for designing a social proof or testimonial email template that’ll knock the socks off your unengaged customers.

Let’s delve into the world of effective templates designed to revive interest and boost conversions.

Social Proof or Testimonials Email Templates

At some point or another, you wanted to purchase something and decided to research the best product or service to get your money’s worth.

While perusing through the features and benefits of each company certainly helped your research, that’s probably not what helped you make the buying decision. 

The testimonials were.

Chances are you came across a comment by someone like you who used the product to solve a specific problem that resonates with you. 

You probably thought, “Hey, if they loved it enough to come and talk about it here, it must be awesome.” 

Testimonials are one of the most powerful resources for your brand because they have the power to influence potential customers’ purchasing decisions. 

By sharing experiences and success stories of satisfied customers, you’re able to highlight the benefits and value of your offering from people who experience the same problems as your prospects. 

Social proof or testimonial email templates provide a platform to present these stories effectively, influencing recipients to take action and make a purchase.

When retargeting disengaged customers, adding testimonials as social proof builds trust and credibility with recipients who are on the fence about your offering. 

Positive feedback from real customers can help alleviate doubts, boost confidence, and increase the likelihood of conversion.

The structure of a social proof or testimonial email template is crucial for your outreach efforts. Let’s take a look at a few elements that will require your consideration:

  • Personalized greeting: Start the email with a personalized greeting to address the recipient by name.
    Avoid generic-sounding salutations, such as “Dear ,” and aim to add a personal touch to show that the message is tailored to them. 
    For instance, you might instead address them as “Howdy, ” for a quirky and fun greeting.
  • Opening statement: Begin with a brief opening statement to grab the recipient’s attention and set the context for the email.
    Talk about how you appreciate everyone who has ever purchased your products and how you’re always happy to hear from them so that you can share the love with others.
  • Testimonial excerpts or summaries: Include two to three testimonials from satisfied customers that align with your key value proposition. It’s always better to have them sing your praise than doing it yourself.
    Choose testimonials that talk about the specific benefits of using your products to give the disengaged customer a taste of what they’re missing out on.

Here we have an image of a natural-sounding social proof or testimonial email template that features testimonials with informal, funny, and engaging language that simply can’t be faked.

The email puts the spotlight on the product by framing them in the words of the customer.

Moo's customer testimonial email example

Here is a list of web pages that have social proof or testimonials email templates:

Free Template Downloads: Social Proof or Testimonials

Need inspiration to help get you started? Download a free template and customize for your online store. Add your own style, product images, discounts, offers and signature style.

Download now in Google Doc, Microsoft Word, Rich Text Format, PDF and Plain text formats.

Google Doc template iconMicrosoft Word template iconRich Text Format template iconPDF document template iconPlain Text template icon

OnDigitalMarketing has a curation of case studies that can serve as valuable examples of successful re-engagement campaigns implemented by other businesses. 

By studying these case studies, you stand to gain inspiration and learn from their strategies, tactics, and approaches to incorporate into your own social proof or testimonials email templates.

Personalized Recommendation Email Templates

Honestly, there’s no excuse for any company not to send out personalized emails, especially in this AI age.

It’s as easy as using recommendation algorithms and machine learning techniques to analyze the collected customer data and generate personalized recommendations.

These algorithms consider factors such as purchase history, product affinity, browsing patterns, and similarities to other customers with similar profiles. 

Here are a few examples of software your company can leverage to acquire this information:

The personalized data accrued from these recommendations can be applied to personalized recommendation email templates for customer reactivation campaigns.

As we discussed in the previous template, one of the reasons why some customers fall off with brands is due to a lack of engagement and communication. 

While this might be the case, sometimes the issue runs deeper than that. The customers may feel as if the emails your brand sends them are too generic or generalized.

Personalized recommendation templates leverage data-driven insights and customer behavior analysis to deliver tailored product or content recommendations that show your customer you know them intimately and are always keeping them in mind. 

By understanding each customer’s preferences and past interactions with your brand, you’re able to curate a personalized experience that resonates with them.

Now, let’s take a look at the contents of a personalized email template and some actionable tips you can use to improve your own:

  • Product images: Humans are visual creatures, and try as they might when they see something that looks good, they must stop and admire it.
    Visually appealing product images can help customers visualize the product and see how it might fit into their lives.
    When choosing product images for your personalized recommendation emails, make sure they’re high quality and relevant to the recipient’s interests.
  • Descriptions: Product descriptions are supposed to provide customers with more information about the product, such as its features, benefits, and how it can be used.
    When writing them, ensure they’re clear, concise, and persuasive. Use keywords that are relevant to the customer’s interests, and highlight the personalized benefits of the products you’re recommending.
  • Prices: Transparency when it comes to prices is crucial when winning back disengaged customers.
    Make sure the prices are accurate and easy to understand and avoid spring extra changes on them without warning.
    You may also want to consider offering discounts or promotions to further entice disengaged customers.

Here is a list of web pages that have personalized recommendation email templates:

Free Template Downloads: Personalized Recommendation

Need inspiration to help get you started? Download a free template and customize for your online store. Add your own style, product images, discounts, offers and signature style.

Download now in Google Doc, Microsoft Word, Rich Text Format, PDF and Plain text formats.

Google Doc template iconMicrosoft Word template iconRich Text Format template iconPDF document template iconPlain Text template icon

OnDigitalMarketing follows one golden rule above all others: Know thy user. 

Our digital marketing textbook and worksheets are built on the foundation of design thinking, which makes the customer the focal point of all your email campaigns.

By understanding your users’ needs, preferences, and behaviors, you will maximize the effectiveness of personalized recommendation templates to create content that truly resonates with them. 

This user-centric approach increases the likelihood of customer reactivation and renewed interest in your brand offerings.

Exclusive Offer or Discount Email Templates

There’s a reason why customers buy your product or service. It solves a pain point they have in a way that only your product can.

That kind of history means something, and there are a few reasons why customers may stop purchasing from your brand. Some of these reasons may include:

  • High prices or a lack of perceived value
  • Availability of better alternatives or competition
  • Lack of product or service updates or innovation
  • Changes in personal circumstances or needs
  • Lack of communication or engagement from your brand

Fear not, this is not the end-all be all. There’s an effective way to re-engage disengaged customers: leveraging exclusive offer or discount email templates.

These templates provide an enticing incentive for customers to reconnect with your brand and take action.

For example, as the marketer for a skincare brand, you’ll want to start by segmenting your customer database to identify the disengaged customers.

Look for customers who haven’t been opening and engaging with your emails for more than three months and add them to targeted lists for the re-engagement campaign.

Next, using the templates as a guide, craft personalized emails for this segment, emphasizing the exclusive offer and discount on the customer’s favorite products or past purchases. 

Ensure that you design the emails in a way that captures the customers’ attention and reminds them of the positive experiences they had with the brand in the past.

For example, instead of using plain product images, consider having before and after pictures of models who used your products making funny faces.

The description must showcase the skincare brand’s latest products, emphasizing the improvements they’ve made to better meet their customers’ skincare needs. 

If possible, explain how their formulas have been enhanced with natural ingredients, backed by scientific research, and cruelty-free practices. 

Additionally, emphasize the positive feedback and testimonials from other satisfied customers to clear out any lingering doubts.

To sweeten the deal, offer an exclusive discount of 30% on the customers’ next purchase. 

Everyone loves a good deal, and this offer demonstrates that you value your customer and are willing to reward them for trusting your brand with their business.

As a result, you stand to gain the following benefits:

  • Reengaging dormant or disengaged customers: An exclusive offer or discount can serve as a powerful tool to reengage customers who have become inactive or lapsed.
    By providing an attractive incentive, such as the 30% discount, you’re able to reignite their interest and motivate them to make a purchase or take action.
  • Improved customer retention: Offering exclusive discounts to existing customers can help strengthen their loyalty and encourage repeat purchases.
    Phrasing and designing the email in a personalized manner makes your customers feel valued and appreciated, enhancing the customer experience and fostering long-term relationships with your audience.
  • Increased conversion rates: Exclusive offers or discounts create a sense of urgency and incentivize customers to make a purchase.
    Using urgency-based language, such as “This offer is available for 48 hours” or “Few items remaining in stock,” can lead to higher conversion rates as customers are more likely to take advantage of the limited-time offer

If you look at the following image, you’ll see how it showcases a visually appealing email template with vibrant colors and clear call-to-action buttons.

The discount is clearly displayed and urgency is leveraged to motivate the customers to take action and aid engagement rekindling efforts.

Topshop exclusive email offer

Here is a list of web pages that have exclusive offer or discount email templates:

Free Template Downloads: Exclusive Offer or Discount

Need inspiration to help get you started? Download a free template and customize for your online store. Add your own style, product images, discounts, offers and signature style.

Download now in Google Doc, Microsoft Word, Rich Text Format, PDF and Plain text formats.

Google Doc template iconMicrosoft Word template iconRich Text Format template iconPDF document template iconPlain Text template icon

OnDigitalMarketing’s College Textbook offers tips and best practices on how to identify complementary products, create enticing offers, and effectively communicate these offers through email.

Additionally, we provide guidance on designing visually appealing and engaging emails that effectively showcase your products in a flattering light and drive conversions.

Reactivation Incentives Email Templates

Have you ever forgotten a beloved old song?

There wasn’t any particular reason for it, but you simply couldn’t recall its existence.

Now, imagine one day you hear that very song playing on your drive to work, and suddenly, a deep feeling of nostalgia washes over you. 

You turn the volume to full blast and enjoy your commute to the office. Your spirits soar, and you become super productive throughout the day. 

Just like how rediscovering an old song evokes nostalgia and joy, reactivation incentives email templates aim to reignite that same feeling of excitement and engagement in users or customers who have become inactive.

Life can get busy, and sometimes, customers who were once loyal to a brand patron may forget about a particular product or service if they haven’t interacted with it for some time, even without any specific reason for their disengagement.

For the disengaged customer, the reactivation incentives email is like hearing an old song they once loved. 

It evokes nostalgia and reminds them of the value and positive experiences they had with the product or service in the past.

To maximize the impact of a reactivation incentives email template, consider the following key considerations:

  • Reminder of inactivity: In an understanding and non-judgemental tone, gently remind the reader that they haven’t been active for a while.
    Use phrases like “We miss you” or “Dear old friend” to convey a genuine desire for their return.
  • Value proposition: Remind recipients of how much they enjoyed and loved a product and service they bought in the past.
    Utilize breezy language with future pacing to help customers envision their lives with your product, emphasizing the benefits it brings.
  • Nostalgic or positive tone: Set the scene of a warm and inviting atmosphere through language that stirs positive emotions and nostalgia.
    For instance, “Remember the Good Times? Let’s make more together.” evokes optimism and enthusiasm, similar to the feeling of rediscovering an old song that brings joy and happiness.

Remember, reactivation incentive email templates offer more than just a fun read. As a marketer, they provide you with the following benefits:

  • Brand reinforcement: Reminding customers of the value of your product or service strengthens your brand’s image and keeps it fresh in customers’ minds.
  • Increased customer lifetime value: Reactivating customers extends their lifecycle with your brand, leading to higher customer lifetime value and potential for repeat business.
  • Reduced churn: Reactivation incentives can prevent customers from churning, reducing customer resistance and maintaining a healthy customer base.

Listed below are web pages with more in-depth information on reactivation incentives email templates:

Free Template Downloads: Reactivation Incentives

Need inspiration to help get you started? Download a free template and customize for your online store. Add your own style, product images, discounts, offers and signature style.

Download now in Google Doc, Microsoft Word, Rich Text Format, PDF and Plain text formats.

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Catch-Up or Highlight Reel Email Templates

Catch-Up or highlight reel email templates are messages that provide a summary or compilation of important updates, events, or content that the recipient may have missed during a specific period of inactivity. 

The overarching goal of these emails is to keep recipients informed and engaged by highlighting key information, product updates, promotions, or notable achievements that occurred while they were inactive.

Let’s imagine a scenario where you’re the email marketer for “Tech Today” a tech news and updates company that regularly sends out a weekly newsletter to its subscribers. 

The newsletter covers the latest technology news, product releases, industry insights, and helpful tech tips. 

However, you notice a decline in your open rates and engagement metrics for your weekly newsletters over the last few months. 

Some subscribers have become inactive and haven’t opened or engaged with the newsletter for the past three months.

In a bid to rekindle the interest of the inactive subscribers and encourage them to get back in the loop with all the latest tech updates, you use a catch-up or highlight reel email with the following element:

  • Subject line: Since recipients haven’t been opening emails, your subject line needs to be a show-stopper. You want it to evoke curiosity and excitement to encourage them to open the email.
    Test a few subject lines on a select number of segments of your email list and send the best performer to the rest of your subscribers.
  • Recap section: This section needs to be ripe with appealing visuals, fascinating facts, and bizarre stories that have happened in the tech world.
    Use fun and curiosity-spiking headlines to introduce each story, a short summary of the story’s content, and appealing visuals to tie it all together.
    The visual and textual teasers pique the interest of recipients encouraging them to click through to the full content.
  • Link to full content: The CTA buttons help sell the story just as much as the visuals and the text.
    Providing readers with a link to full content allows them to delve deeper into the topics they find interesting, satisfying their curiosity and giving them the opportunity to access the content that resonates with them.
    For instance, for more detailed reviews and comparisons of the latest tech gadgets, “Discover More Sleek Gadgets” will work perfectly.

Catch-up or highlight reel email templates are pretty handy when it comes to updating customers about interesting elements happening in your company or industry. 

Moreover, they have proven useful for marketers just like you beyond the inbox in the following ways:

  • Remind of value: Marketers can remind recipients of the value they may have missed during their period of inactivity, rekindling their interest in the brand or product.
  • Drive traffic to website/platform: By providing links to full content, marketers can drive traffic to their website or platform, increasing engagement and interactions.
  • Generate leads: Engaging content in the recap section can pique recipients’ interest, encouraging them to explore further and potentially become leads.

Take a look at the following catch-up or highlight reel email template that features a visually appealing layout, presenting key brand updates, achievements, and product releases to re-engage customers with the value they may have missed.

Prospa highlight reel email example

Here is a list of web pages that have catch-up or highlight reel email templates:

Free Template Downloads: Catch-Up or Highlight Reel

Need inspiration to help get you started? Download a free template and customize for your online store. Add your own style, product images, discounts, offers and signature style.

Download now in Google Doc, Microsoft Word, Rich Text Format, PDF and Plain text formats.

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Survey or Feedback Request Email Templates

What better way is there to get information on how to treat your customers than straight from the horse’s mouth?

One efficient way to request customer input on how to improve your product or service offering is through a survey or feedback request email template.

Survey or feedback request email templates are pre-designed messages businesses use to solicit feedback, opinions, or insights from their customers, clients, or users. 

These emails typically include a link to an online survey or feedback form, allowing recipients to share their thoughts on various aspects of the business, products, services, or customer experience.

On top of the normal components of an email, such as an engaging subject line, a clear CTA, and personalization, it’s crucial that you also include the following key elements:

  • Anonymity and data privacy assurance: Trust must be earned. Assuring your recipients that all the information they provide will remain anonymous creates a sense of trust and comfort for them.
    For example, simply stating, “Your opinion matters – Your responses are anonymous and confidential.” makes it more likely that your recipients will take your survey.
    It’s plausible for people to provide honest and candid feedback when they know their responses won’t be traced back to them personally.
  • Brief survey overview: By providing a brief overview of how long it’ll take to complete the survey, you’ll set clear expectations for recipients and encourage them to participate without feeling overwhelmed.
    Clearly communicating the estimated time helps recipients plan their participation and reduces the likelihood of drop-offs due to time constraints.
  • Incentive (if applicable): Adding a reward to the mix will spur recipients to take action. An incentive serves as a positive reinforcement that encourages recipients to invest their time in providing valuable feedback.
    Incentives can range from gift cards to discounts, free trials, or exclusive access to certain content, depending on the business’s resources and target audience.
    For example, a business might offer, “Complete the survey and get a chance to win a $15 gift card!”

Your business stands to gain the following benefits by utilizing a survey or feedback request email template:

  • Improved product/service development: Feedback collected from surveys helps businesses identify areas for improvement in their products or services, leading to better offerings.
  • Increased customer engagement: Sending feedback requests shows customers that their opinions are valued, increasing engagement and loyalty.
  • Identifying advocates: Positive feedback can help identify satisfied customers who may become brand advocates.
  • Benchmarking: Surveys allow businesses to compare performance against industry standards and competitors.

Notice how the template below uses appealing visuals and warm and inviting language to motivate the recipient to take the survey. Take note of the incentive they provide to motivate the customer to participate.

SaaS feedback request email example

Listed below, is a list of web pages that have survey or feedback request email templates:

Free Template Downloads: Survey or Feedback Request

Need inspiration to help get you started? Download a free template and customize for your online store. Add your own style, product images, discounts, offers and signature style.

Download now in Google Doc, Microsoft Word, Rich Text Format, PDF and Plain text formats.

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Reminder of Benefits Email Templates 

After a customer has interacted with your brand for a while, they might benefit from a reminder of the value they receive from their association with your company or organization. 

As a result, you’ll be able to encourage recipients to take advantage of benefits they might not have utilized fully. 

Reminder of benefits email templates are messages sent by businesses or organizations to their customers, clients, or subscribers to remind them of the value and benefits they can gain from their products, services, or membership. 

These emails aim to re-engage recipients by highlighting key features, advantages, or exclusive offers that they may have overlooked or forgotten.

Be sure to include the following key considerations to ensure you get the most out of these email templates:

  • Reminder of key benefits: Since this is the main aim of this email, it’s necessary that you get your recipients excited about the main benefits and features that they used to enjoy.
    For example, using a subject line like, “Your Exclusive Benefits: Unlock Premium Features, Priority Support & More.” serves as a gentle nudge to remind them of what they have access to.
    Additionally, it prompts them to explore these benefits further, fostering a positive customer experience and promoting loyalty.
  • Use of bullet points: Bullet points are essential because they make the benefits easily scannable and digestible. Your customers are able to grasp the main advantages they stand to gain clearly and efficiently.
    Bullet points allow recipients to quickly skim through the key benefits without being overwhelmed by dense paragraphs.
    Formatting your benefits in this manner enhances readability and increases the chances of recipients absorbing the information, leading to higher engagement and action.
  • FOMO (Fear of Missing Out) element: Top all of this off by creating a sense of urgency and excitement through FOMO. 
    The FOMO element is a powerful psychological motivator that emphasizes time-sensitive promotions or limited-time benefits and urges recipients to act quickly to avoid missing out on exclusive deals.
    This sense of urgency increases the chances of immediate engagement, conversion, and re-engagement, making it a crucial element in reminder of benefits email templates.

As a marketer, utilizing these templates will afford you the following benefits:

  • Upselling and cross-selling opportunities: These emails provide you with an opportunity to upsell or cross-sell additional products, services, or premium features, increasing your revenue potential.
  • Better customer retention: Regularly reminding your customers of the benefits they receive can help retain their interest and keep them coming back for more.
  • Cost-effective marketing: Sending reminder of benefits emails to your existing customers is a cost-effective strategy compared to acquiring new customers.
  • Timely communication: Using reminder of benefits email templates allows marketers to communicate with customers at strategic times, such as when memberships are up for renewal or limited-time offers are available.

Below, we have an image that showcases a reminder of benefits email template designed to reinforce the value proposition of a product or service and address customer objections, enticing them to re-engage.

Apple TV+ email reminder example

Listed below are various reminder of benefits email templates that will help you boost your revenue and increase conversions:

Free Template Downloads: Reminder of Benefits

Need inspiration to help get you started? Download a free template and customize for your online store. Add your own style, product images, discounts, offers and signature style.

Download now in Google Doc, Microsoft Word, Rich Text Format, PDF and Plain text formats.

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Event Invitations Email Templates

Think back to the last time you received a personalized invitation to an event. Did it make you feel all warm and fuzzy inside?

It may have been for a wedding, birthday, or graduation party, and the fact that someone wanted you to be there for a special day in their life meant a lot to you.

In the same way, event invitations email templates can be utilized by brands and organizations to make their customers feel special by sending them personalized and well-written emails requesting they attend an event.

These emails are sent to inform potential attendees about the event’s details, such as date, time, location, agenda, and any special instructions or RSVP requirements.

Event invitation email templates are commonly used for various types of events, including:

  • Business conferences
  • Seminars
  • Webinars
  • Product launches
  • Workshops

They’re an efficient way to communicate event information to a large audience while maintaining a professional and organized approach. 

However, they need to observe the following key elements in order to stand out in your recipient’s inbox:

  • Event highlights: For this section, lead with the most exciting things that’ll happen at the event. If there’s a special keynote speaker, musician, or industry leader coming to the event, inform the recipients.
    By highlighting these key features and exciting elements, you’ll pique their interest and make them enthusiastic about attending the event.
    Giving recipients a glimpse of what they can expect builds anticipation and curiosity, leading to a higher RSVP rate and overall event attendance.
  • RSVP and registration information: After getting them hyped up about who’s coming to the event, encourage recipients to sign up for the event by creating a sense of urgency, stating that there are only a few spaces available.
    Provide clear instructions on how to RSVP or register to encourage event attendance and manage logistics effectively.
    Ensure that the process is straightforward and smooth so the organizer doesn’t have a hard time planning the event.
  • Add-to-calendar option: To ensure that the recipient remembers to attend the event, include an “Add-to-calendar” button. This option is a valuable feature that helps recipients keep track of the event date, time, and location.
    It increases the likelihood of attendance and minimizes the risk of potential attendees forgetting the event or missing important details. 
    Additionally, it demonstrates a commitment to a seamless user experience and shows consideration for the recipients’ busy schedules.

As exciting as all of the above sounds, it’s just the tip of the iceberg. There are even more benefits you stand to gain from utilizing event invitations email templates, including:

  • Targeted audience engagement: Event invitations allow you to target specific segments of your audience who are likely to be interested in the event, resulting in more relevant and engaged recipients.
  • Automated reminders: Event invitations can be followed up with automated reminders to increase response rates and remind recipients of the event date.
  • Measure event success: Tracking email engagement and event attendance can help measure the success of the event and the effectiveness of the invitation strategy.

In the image below, you’ll find an event invitations email template that’s designed to captivate the recipients’ attention and entice them to attend upcoming events, fostering engagement, and participation.

event invitation email template

Here is a list of web pages that have event invitations email templates:

Free Template Downloads: Event Invitations

Need inspiration to help get you started? Download a free template and customize for your online store. Add your own style, product images, discounts, offers and signature style.

Download now in Google Doc, Microsoft Word, Rich Text Format, PDF and Plain text formats.

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Reactivation with Gamification Email Templates

All work and no play makes Jack a dull boy.”

James Howell 

Emailing is pretty serious business. Most companies correspond with their employees via email, which is why most people perceive them as such.

Now, imagine standing out from the rest of the emails in the inbox by bringing a little play to work. 

Reactivation with gamification email templates are a specific type of email marketing strategy aimed at re-engaging inactive or lapsed customers by incorporating gamification elements. 

Gamification refers to the use of game-like mechanics and design principles to make activities more engaging and enjoyable.

The goal of these email templates is to entice inactive users to return to a website, app, or service by leveraging the inherent fun and motivation that games provide. 

By introducing interactive and playful elements into the reactivation email, marketers hope to capture the recipient’s attention and encourage them to take action.

To elevate and engage your recipients, send them a reactivation with gamification email with the following key elements:

  • Gamification mechanics: Choose a game that aligns with your brand and resonates with your target audience. You might want to consider games, such as spin-to-win wheels, quizzes, scratch-off cards, or interactive puzzles.
    Incorporating elements of play and enjoyment entices users to take action. The promise of a good time adds an element of novelty and surprise, which helps rekindle interest in your brand or service.
  • Prizes and incentives: Offering attractive and relevant rewards gives users a clear reason to take action and engage with your reactivation email. 
    You might want to offer discounts, free trials, or exclusive content to provide tangible benefits to the user, encouraging them to return to your platform and potentially make a purchase.
  • Follow-up strategy: Not all users may convert immediately after engaging with the gamification elements. Sending a follow-up email serves as a reminder and encourages those who haven’t fully converted to take action.
    Send your users a friendly reminder of the gamification opportunity they haven’t fully explored yet, coupled with an additional incentive, which creates a feeling of a limited-time chance to benefit from the offer.

Reactivation with gamification emails presents various benefits for email marketing campaigns including:

  • Fun and positive user experience: Gamified emails create a positive user experience, leaving recipients with a favorable impression of the brand.
  • Word-of-mouth and sharing: Exciting gamification experiences can prompt users to share their interactions with others, leading to potential word-of-mouth marketing.
  • Improved click-through rates (CTR): Interactive elements and attractive incentives motivate users to click on CTAs, increasing the chances of re-engagement.
  • Higher open rates: The novelty of gamification often piques recipients’ curiosity, leading to increased open rates for reactivation emails.

Here is a list of web pages that have reactivation with gamification email templates:

Free Template Downloads: Reactivation with Gamification

Need inspiration to help get you started? Download a free template and customize for your online store. Add your own style, product images, discounts, offers and signature style.

Download now in Google Doc, Microsoft Word, Rich Text Format, PDF and Plain text formats.

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Unsubscribe Options Email Templates

Although it’s sad to see your subscribers go, it’s necessary to allow them the choice to opt-out of communication with them.

In fact, it’s their right to have that option according to email marketing regulations, such as GDPR in Europe or CAN-SPAM in the United States.

However, instead of making this a bitter exchange, you have the choice to demonstrate respect for your subscriber’s preferences and privacy choices and possibly provide them with more personalized options that they’re comfortable with.

Unsubscribe options email templates provide a strategic approach for marketers to handle customer disengagement in a respectful and customer-centric manner. 

These templates offer clear and easy-to-use unsubscribe options, ensuring that customers have the choice to opt out of communications while still leaving a positive impression of your brand.

An unsubscribe options email template typically includes:

  • Confirmation of subscription status: In the spirit of transparency, state the recipient’s current subscription status upfront to establish trust and demonstrate that you’re aware of who you’re sending emails to.
    Consequently, your customer will see that you respect their time and understand their email preferences. Additionally, it helps set a positive tone and signals that the unsubscribe process will be straightforward and respectful of their choice.
  • Unsubscribe option: Although it seems counterintuitive, having a clear and prominent “Unsubcribe” button empowers your recipients to make their own decision about their email preferences.
    By facilitating a smooth and effortless unsubscribe experience, your company demonstrates a commitment to respecting the recipient’s choices and maintaining a positive brand image.
  • Update preferences option: Customers may choose to unsubscribe from your email list for various reasons, such as receiving too many emails. Instead of unsubscribing entirely, they may be willing to make a compromise. 
    Offering the ability to choose specific types of content helps retain a connection with the recipient while reducing the likelihood of complete disengagement. 
    As a result, you will be able to maintain a positive relationship with your audience and encourage continued engagement on their terms.

As a marketer, you stand to gain the following benefits by implementing the above practices:

  • Respect user preferences: Utilizing an unsubscribe options email template demonstrates respect for users’ choices and empowers them to control their email preferences.
  • Compliance with regulations: Including an unsubscribe option ensures compliance with email marketing regulations, such as GDPR or CAN-SPAM, preventing potential legal issues.
  • Positive user experience: Providing a clear and accessible unsubscribe process creates a positive user experience, even for those opting out, leaving a favorable impression of the brand.
  • Reduce unwanted emails: By facilitating easy unsubscribing, the template helps reduce the likelihood of recipients marking emails as spam, protecting the sender’s domain reputation.

Introducing the unsubscribe options email templates that empower customers with the freedom to manage their email preferences while maintaining a positive brand image and gathering valuable feedback.

Chubbies unsubscribe email example

Let’s take a look at some web pages that have unsubscribe options email templates:

Free Template Downloads: Unsubscribe Options

Need inspiration to help get you started? Download a free template and customize for your online store. Add your own style, product images, discounts, offers and signature style.

Download now in Google Doc, Microsoft Word, Rich Text Format, PDF and Plain text formats.

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Rekindle that Old Flame With Your Disengaged Customer

Every customer who has ever done business with you believed in your brand values and decided that you were the best fit for their needs.

Even when they disconnect with you for a short amount of time, there’s always room for redemption, especially when you use unorthodox approaches to woo them back into their good graces.

By offering them exclusive discounts, personalizing their emails based on their user data, and giving them a peek at how your products are helping other people, they’re going to be more inclined to reignite that flame with you.

OnDigitalMarketing offers a variety of resources, such as our college textbook, that delve into consumer behavior and psychology. 

As a marketer, leveraging this knowledge will help you understand the underlying reasons for disengagement and tailor your email templates to address those concerns effectively. 

Additionally, you’ll be fully equipped to provide insights into the psychological triggers that drive customers to reengage with brands through case studies and worksheets specifically designed for this purpose.

For more exclusive content, email marketing tips, and the latest marketing trend alerts, join leading marketers in subscribing to our newsletter to gain an email advantage over your competitors.

Click to Open Rate: How to Unlock Email Campaign Success

In the digital age, email marketing remains one of the most effective ways to reach customers. It’s a cost-effective method of promoting your products or services to a broad audience, allowing you to engage with your target market and boost your bottom line.

However, with inboxes overflowing with hundreds of marketing messages, standing out from the crowd is a challenge many brands contend with.

This is where CTOR, or Click to Open Rate, becomes critical.

CTOR is the percentage of subscribers who click on a link after opening an email. This valuable metric measures the effectiveness of an email campaign’s content, design, and targeting.

Unlike click-through rate (CTR), which refers to the percentage of subscribers who click on a link in an email, CTOR focuses on clicks in relation to opens.

Improving CTOR takes time and effort. It requires a deep understanding of the user journey, knowledge of analytics and email marketing tools, and familiarity with best practices.

However, your investment pays off in terms of higher engagement and conversion rates.

If you’re new to the concept of CTOR, you might be wondering about:

  • Email marketing strategies for improving Click to Open Rates
  • What factors affect CTOR
  • How to track and analyze CTOR for better email campaign success
  • Which best practices to apply for CTOR to increase engagement and conversions

Let’s take a look at how improving your campaigns’ CTOR can boost customer engagement and elevate your brand.

Understanding Click to Open Rate (CTOR)

Email marketing is a powerful tool for online businesses to connect with their customers. But how do you measure the effectiveness of your email campaigns?

One important metric is the Click to Open Rate (CTOR), which is the percentage of subscribers who clicked on one or more links in your email after opening it.

Understanding CTOR is essential because it helps you gauge how engaged your subscribers are with your content.

A higher CTOR indicates that your email campaign resonated with your audience and that they found the content relevant, useful, or entertaining.

To calculate CTOR, divide the number of unique clicks by the number of unique opens. For example, if your email was opened by 1,000 subscribers and received 200 clicks, then your CTOR is 20%.

In general, a successful CTOR falls between 6 to 17% depending on the industry your business is in.

Since CTOR reflects the number of people who read your emails, it’s a great way to understand if your email campaigns meet the expectations of your audience.

If your CTOR drops, it’s an indicator that the content is poor or your offers are irrelevant.

Let’s look at some factors that affect CTOR and how to improve it for your subsequent campaigns.

Factors Affecting CTOR

The click-through rate (CTR) and open rates are two critical metrics in email marketing.

The CTOR, which measures the ratio of clicks to opens, is a valuable metric that complements these two.

A high CTOR indicates that the email content resonated with the recipient, resulting in a click. Here are a few factors that affect CTOR:

Subject Line

The subject line is the first thing a recipient sees, and it needs to be compelling and engaging enough to make them want to open the email.

Including relevant keywords is an awesome way to improve open rates, but avoid using clickbait headlines that tend to turn off readers.

Personalization

Personalizing emails by addressing the recipient by name helps to significantly increase customer engagement.

According to the marketing agency Epsilon, 80% of consumers are more willing to make a purchase when brands offer them personalized services.

In addition, in a report by Activetrail, 52% of consumers go elsewhere if they receive non-personalized emails from a brand.

With people receiving numerous emails daily, addressing your customers by name is a sure way to cut through the noise and hold their attention.

Content Relevance

The content of your email should not only be engaging, but also relevant to the recipient. A customer who opens an email and finds the content not relatable is more likely to close it without taking any action.

Some factors to keep in mind when putting your content together include:

  • Customer demographics
  • User engagement level
  • Behavior patterns
  • Buyer’s journey stage

Then based on customer behavior such as abandoning carts, send triggered emails that gently return them to the ‘shop’ option.

Ensuring that the content is mobile-friendly, visually appealing, and easy to read is a bonus since more people check their emails on the phone than in past years.

Call-to-Action (CTA)

Ensure you use a CTA that’s clear, actionable, and prominent in the email.

For example, if you’re launching a new product, ask your customers to pre-order and have a specific time frame. Ensure you have a link or button at the beginning and end of the email that’s easily visible even on mobile to make clicking on it convenient.

Remember to use persuasive language and avoid including too many CTAs that end up confusing your readers.

Frequency

Bombarding your subscribers with too many emails leads to fatigue and disengagement. On the flipside, too few emails put your brand out of your clients’ minds.

Once you find the optimal frequency that works best for your audience, stick to it so as to create expectations among your email recipients.

Email marketing tools such as GetResponse and UserEngage are valuable for scheduling emails, thus saving you time and effort in keeping your campaigns on track.

Improving CTOR requires a deep understanding of your audience, their preferences, and what drives them to take action. By optimizing the above factors, you’ll improve your CTOR and boost the success of your email campaigns.

Keep in mind that successful email marketing is not only email-based, but is also best complemented with a strategic approach to online marketing, social media, SEO, and paid advertising.

Bonus Idea: Conduct A/B testing to optimize CTOR. Test different subject lines, personalized content, CTAs, and frequency to determine what works best for your audience. Use this data to continually refine and improve your email campaigns.

The table below provides a comprehensive list of segmentation criteria that can be used to categorize an email list, including demographic information such as age, gender, location, and job title, as well as behavioral factors such as past purchases, website activity, and email engagement metrics.

Criteria Description
Demographic Age, Gender, Location, Job Title
Behavioral Past Purchases, Website Activity
Engagement Email Open Rate, Click-Through Rate

Tracking and Analyzing CTOR in Digital Marketing

person analyzing online data

Tracking and analyzing CTOR is crucial for the success of any email marketing or email campaign.

In the world of online marketing, analytics play a significant role in determining the effectiveness of any marketing strategy.

Marketing strategy will impact every piece of your business, and it should be tied to every piece of your business.”

Brandon Andersen

The best way to track user behavior and understand your client’s journey is to analyze the data collected from your campaigns. Doing so helps you find out:

  • Where users are dropping off
  • What emails are being opened
  • What links the recipients are clicking

Monitoring the CTOR of your email campaigns helps you develop a deeper understanding of your audience and refine your marketing strategies to increase engagement and response rates.

Expert Tip: Use analytics tools like Google Analytics and social media analytics to track CTOR and refine email marketing strategies.

Best Practices for CTOR and Email Campaign Success

email data analytics

To make your email campaigns successful, it’s essential to ensure they’re engaging and captivating to your audience. Nothing turns off a reader faster than boring content which they can’t relate to.

Here are some best practices to increase your click-through rate (CTR) and open rate (OR) and improve the overall success of your email campaigns.

Personalize Emails

Use the recipient’s name in the subject line and throughout the email so that the content resonates with them more.

Addressing your clients by name lends a personal touch to the emails, which helps to build trust between them and your brand. As this trust grows, clients are more likely to increase the time spent browsing your site and making purchases.

Optimize The Subject Line

The subject line is the first thing readers see, so it needs to be attention-grabbing and optimized to increase open rates.

According to conversion rate optimization experts Invespcro, 47% of email recipients open emails based solely on the subject line, while 69% of them move emails to the spam folder using the same assessment.

How do you ensure your subject line is relevant and encourages readers to click? Consider one or a combination of these email marketing tips:

  • Generate curiosity about your offerings
  • Highlight any offers you have
  • Communicate urgency
  • Include social proof from other customers

The key thing is to give people a good reason to open your emails by having information that’s important to them in the subject line.

While doing so, try to keep the subject line within 30 to 50 characters. Anything longer than this might not display correctly on tablets and smartphones.

Segment Your Audience

Segmenting your email list helps you target specific groups of users with personalized content.

Using data from your analytics, divide your audience into segments based on demographics, behavior, interests, or other factors and craft different campaigns tailor-made for each of these groups.

Audience-specific campaigns result in higher engagement rates and conversions as compared to blanket messaging

Watch this video to learn how to segment your email audience

Create Valuable Content

For the content of your email to resonate with your audience, it needs to be relatable to their needs. Use a friendly tone and provide practical information for them to take action on.

Storytelling is a fantastic technique for creating engaging content that your audience will enjoy reading.

The stories you include could be fictional or real-life accounts. As long as they capture the reader’s attention and align with your brand’s offerings, you’re good to go.

Optimize Your Design

The design of your email needs to be visually appealing and consistent with your brand.

Here are a few tips to increase your recipient’s chances of converting to a paying customer:

  • Use a responsive design that looks good on different devices
  • Include the best images of your products
  • Break up text into bite-sized chunks to make it easier to read on screen
  • Ensure the links are visible and well distributed throughout the email

A visually appealing email is more likely to elicit action from the reader than a bland-looking one.

Clear Call-to-Action (CTA)

Include a clear and prominent CTA that encourages readers to click. Using actionable language such as ‘shop now’ is also valuable in drawing the recipient to take action.

In addition, ensure the button or link is easy to find within the email to eliminate frustration.

Test and Optimize

A/B testing your email campaigns to understand which elements perform best helps to improve click-through rates and click-to-open rates.

This involves testing different versions of the same email on different audience groups to see how the changes in each email affect the results of the campaign.

Examples of components you would change during A/B testing include:

  • Subject lines
  • CTA
  • Email copy
  • Button text
  • Types of images
  • Time of sending

The electronic equipment store Adorama successfully employed this A/B testing strategy to boost customer engagement and conversion. The company made some changes to their broadcast emails to personalize the content for their clients.

Whereas the original emails were a general mention of a summer solstice sale on camera gear, the revamped version contained different banners depending on the brand of gear that the customers had previously bought.

The Adorama team split-tested the email template with brand-specific banners against a template that had no banner and sent each style of email to tens of thousands of recipients.

Those who had purchased Nikon in the past received an email with a Nikon banner, while for customers who bought Sony and Canon, the banners reflected those brands.

Clicking on the banner took the customers to landing pages for an exclusive sale for that particular brand.

The emails with the banners achieved an 18.25% boost in revenue per mailing, a 25.33% increase in average order value, and had 20% more engagement as compared to the emails without banners.

Remember: You’ll probably have to do several versions of your A/B testing over time as content trends and customer preferences evolve.

In addition to these best practices, integrating social media and paid advertising into your overall email marketing strategy helps you reach a wider audience and drive more traffic to your website.

By understanding the user journey and incorporating SEO tactics, you’ll ensure that your email campaigns reach the right audience and result in higher engagement rates and conversions.

Social media is about sociology and psychology more than technology.”

Brian Solis

Using analytics to track your CTOR, open rate, and other metrics will help you optimize your email campaigns moving forward and improve the overall success of your marketing.

The table below presents the results of A/B testing, showcasing various elements such as subject line, email copy, call-to-action (CTA), time of sending, open rate, and click-through rate, aimed at improving the success of an email campaign.

Subject Line Email Copy CTA Time Of Sending Open Rate Click-Through-Rate
New Product Launch Introducing our… “Shop Now” 9:00 AM 22% 5%
Memorial Day Sale Don’t miss out… “Shop Now” 12:00 PM 18% 4%
Exclusive Discount Get 20% off today! “Claim Offer” 3:00 PM 24% 7%
Limited Time Offer Last chance to… “Buy Now” 6:00 PM 20% 6%
Summer Collection Discover our… “Explore Now” 10:00 AM 26% 8%

Take Your Email Campaigns to the Next Level: Optimize Your Click-to-Open Rates

After putting so much work into your email campaigns, it’s only natural to want them to perform at their best.

Monitoring and analyzing your CTOR helps you determine which strategies are working and which ones need improvement. As you tweak different aspects of your campaigns, you’ll see a boost in customer engagement.

It’s also important to remember that email marketing is just one aspect of your overall digital marketing strategy. Integrating email campaigns with social media, SEO, paid advertising, and other online marketing efforts creates a seamless user journey and drives even more success.

If you’d like to stay ahead of the competition and level up your overall digital marketing skills, consider signing up for our newsletter.

You’ll receive the latest insights, exclusive tips, and information about our digital marketing workshops that will help you take your campaigns to new heights.

Inviting Success: Unique Examples of Effective Welcome Email Templates

Imagine standing in a bustling bazaar. You’ve got the most exquisite wares, the most enticing offers, but amidst the clamor, no one stops. Frustrating, right?

That’s the digital marketer’s daily dilemma. Amidst the noise of crowded inboxes, the battle for attention is real.

But imagine sending out a siren’s call that cuts through the chaos, making new subscribers pause, take notice, and step into your brand story.

At OnDigitalMarketing, we believe that’s what an effective welcome email does.

You’ve seen welcome emails before, but not like this. Not the mundane, automated hello that gets a cursory glance before it’s swept into the forgotten corners of the inbox.

We’re talking about those that pack a punch, leaving an imprint that lingers, begins a dialogue, and makes your brand unforgettable. Here’s a peek at what you’ll discover as we delve deeper:

  • Examples of effective welcome email templates which improve email engagement
  • Creative approaches for personalizing welcome emails 
  • Proven tactics to boost conversions and build loyal advocates
  • Unique welcome emails that impress and foster retention

1 – Introduction and Thank You Email Templates

When you send that first email, it’s more than just saying hello. It’s your chance to put your brand’s best foot forward, to show your audience what makes you tick and why you stand out from the crowd.

Sharing your brand story, mission, and values isn’t just about facts. It’s about weaving a narrative that your audience can connect with, and building trust right off the bat.

With every introduction and thank you email, you’re reinforcing the value they’re getting. Be it exclusive content, a front-row seat to new product launches, or an invite to your fantastic community. 

Introduction and thank you emails enable you to:

  • Ace first impressions: Introduction emails are your brand’s grand entrance. It’s where you set the stage, let your brand’s voice ring out, and share what makes you uniquely you.
  • Build engagement: Introduction and thank you emails provide useful info, tempt customers with discounts, or guide them toward discovering more about your brand.
  • Build relationships: These emails open the door for a two-way conversation, inviting customers to ask questions, give feedback, or simply chat, fostering a beautiful, long-term relationship.

Let’s dive into how we can create an effective introduction and thank you email:

First off, make sure your email starts with a warm greeting. Addressing the recipient by name, if possible, instantly personalizes your message and lets them know that you’re genuinely appreciative of their subscription or purchase.

And when it comes to gratitude, don’t hold back. Your heartfelt appreciation for their support does more than just make them feel good—it solidifies their connection to your brand.

Now, let’s dive into the five crucial elements you’ll need to introduce next:

  • Brand story: Share a concise yet compelling overview of what your brand stands for, its unique values, mission, and selling points. 
  • Value proposition: Communicate the unique benefits that come with being a part of your community. Show them what sets your brand apart and how you intend to meet their needs.
  • Community benefits: Highlight exciting perks like exclusive content access, early product launches, discounts, or special events. Make them feel privileged and excited to be a part of your community.
  • Email frequency: Be transparent about when and how often they’ll hear from you. This proactive communication reduces the likelihood of future unsubscribes.
  • Call-to-action (CTA): Encourage them to engage further. Whether it’s exploring your website, following your social media accounts, or accessing exclusive content—keep the interaction going.

Ensuring your customers know they’re supported is vital. So, make sure you include contact information—whether it’s a customer support email, phone number, or links to relevant support pages. This communicates your readiness to assist whenever they need it.

To further build trust and credibility, share testimonials, reviews, or success stories from satisfied customers. It can go a long way in reassuring your new customer about their choice.

Finally, a heartfelt closing, once again reiterating your excitement to have them as part of your community, concludes an effective onboarding process.

Take a peek at the image below. It’s a pro-level introduction and thank you email template, set to kick-start an awesome customer experience.

thank you email template

Here is a list of web pages that have introduction and thank you email templates:

Free Template Downloads: Introduction and Thank You

Need inspiration to help get you started? Download a free template and customize for your online store. Add your own style, product images, discounts, offers and signature style.

Download now in Google Doc, Microsoft Word, Rich Text Format, PDF and Plain text formats.

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2 – Getting Started Guide or Orientation Email Templates

These templates are designed to provide new subscribers or customers with the necessary information and resources to navigate your product or service effectively.

They help digital marketers:

  • Enhance user experience: These templates can simplify the onboarding process for users. By explaining functionalities and features in a clear, step-by-step manner, they make the user’s journey more enjoyable and less overwhelming.
  • Boost engagement and retention: A well-designed orientation email encourages users to explore, interact with, and understand the value of the offering, which can contribute to increased user retention over time.
  • Reduce customer support requests: By providing answers to potential questions up front and showing users how to navigate the product or service, these templates can reduce the number of queries directed to your customer support team.
  • Leverage personalization: Personalized emails, based on the data you’ve collected during the signup process increase satisfaction levels.
  • Set expectations: Orientation emails provide a platform to set expectations about how the product or service works and what users can achieve with it. This helps in managing user expectations right from the start and can enhance overall satisfaction.

Effective getting started guide templates incorporate the following elements:

  • A welcoming note: Start with a warm, welcoming message that expresses your appreciation for their decision to choose your service or product. Personalize this note as much as possible to establish a connection right from the start.
  • Clear instructions: Whether it’s setting up an account, navigating through your platform, or using a specific feature, provide clear step-by-step instructions or even a short tutorial. Use visual aids such as screenshots, diagrams, or short videos where possible to make it even easier to understand.
  • An introduction to key features: Highlight the main features of your product or service that you want new users to try first. Explain why these features are important and how they can benefit the user.
  • Tips and tricks: Offer helpful tips and insights that can enhance their user experience. Include shortcuts, advanced features, or best practices shared by experienced users.
  • Resources: Links to further resources like FAQs, detailed guides, webinars, tutorials, or blog posts that delve deeper into the functionalities of your product or service.

Ensuring users feel supported is crucial. So, include accessible customer support information in your orientation. Whether it’s contact details or links to self-help resources, this reassurance paves the way for a smoother user journey.

Next, proactively seek their initial impressions. Encourage feedback on their first experiences or any issues they’ve encountered. This makes users feel valued, and it provides you with valuable insights for improvement.

Lastly, guide users toward their next steps. Depending on your product or service, this might involve starting a project, making a post, or setting up a profile. Clear calls-to-action (CTA) promote active involvement and deeper engagement, helping users to truly harness the power of your offering.

Here is a list of web pages that have getting-started guides or orientation email templates:

Free Template Downloads: Getting Started Guide or Orientation

Need inspiration to help get you started? Download a free template and customize for your online store. Add your own style, product images, discounts, offers and signature style.

Download now in Google Doc, Microsoft Word, Rich Text Format, PDF and Plain text formats.

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Exclusive Welcome Offers or Discounts Email Templates

These templates leverage the power of incentives to entice and reward new subscribers or customers, encouraging them to take further action and solidify their relationship with your brand.

Exclusive welcome offers or discounts email templates can provide numerous benefits for digital marketers. Here’s why they can be a game changer:

  • Attract and retain customers: These emails often contain special offers or discounts for new customers, making your brand more attractive to them.
    It encourages users to make their first purchase and can enhance customer retention by fostering a sense of value from the very beginning.
  • Drive immediate sales: Welcome offers are conversion boosters. By providing a tangible incentive, such as a discount or an exclusive offer, you’re motivating new subscribers to make an immediate purchase. This helps boost your sales and revenue.
  • Enhance customer loyalty: Customers who feel valued tend to be more loyal. By offering exclusive discounts or offers, you’re building a foundation for long-term customer loyalty.
  • Data collection: You can use these emails as an opportunity to gather more data about your customers, such as their shopping habits or preferences. This information can be used to refine your marketing strategies and offer more personalized content in the future.

Engaging templates require a compelling, customer-focused message with these elements:

  • A personalized greeting and warm welcome.
  • Clear details about the offer including the amount or percentage off and what products or services it applies to.
  • Cite any time limitations clearly.
  • Include a clear, direct CTA like a button or link guiding them to make a purchase.

It’s essential that your customers know they can easily reach out if they have any questions or face any issues. Providing contact details or links to customer support within the email builds trust and shows your commitment to customer service. 

Wrapping up the email, it’s a good idea to circle back to appreciation. It leaves the customer with a positive sentiment, setting the stage for a mutually beneficial relationship.

Here’s the image of an exclusive welcome offer or discounts email template:

exclusive welcome offer email template

Here is a list of web pages that include exclusive welcome offers or discounts email templates:

Free Template Downloads: Exclusive Welcome Offers or Discounts

Need inspiration to help get you started? Download a free template and customize for your online store. Add your own style, product images, discounts, offers and signature style.

Download now in Google Doc, Microsoft Word, Rich Text Format, PDF and Plain text formats.

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Product/Service Showcase Email Templates

Product/service templates offer a prime opportunity to highlight your key offerings and showcase the value they bring to new subscribers or customers. Specifically, they enable digital marketers:

  • Highlight features and benefits: These emails highlight your products’ or services’ features and benefits, helping users appreciate their value and potentially sparking interest or prompting a purchase.
    For instance, if you’ve launched a new eco-friendly product, a showcase email can highlight its green features and how it contributes to a sustainable lifestyle.
  • Foster engagement: You might include interactive elements like videos, quizzes, or clickable elements within the email, prompting recipients to engage and learn more.
  • Drive traffic and sales: A showcase email about your latest winter collection that includes direct links to each product steers traffic to your e-commerce store and possibly results in immediate purchases.
  • Personalize offerings: Based on user behavior and preferences, you can tailor these emails to different segments of your audience, which can significantly boost engagement and conversion rates.
    If a customer has previously shown interest in a specific product category, you can send a showcase email featuring similar products they might enjoy.
  • Brand storytelling: If your brand emphasizes ethical sourcing, a showcase email can delve into the story of how your products are made, reinforcing your brand values.

Compelling product/service showcase email templates typically include:

  • An engaging subject line: An innovative subject line can stir curiosity. Perhaps a pun, a question, or a surprising fact related to your showcased product or service.
  • Captivating visuals: Don’t just tell, show. Use high-quality images, infographics, or even augmented reality to give your customers a virtual “try-before-you-buy” experience.
  • A product/service story: Give your product or service a narrative. Is it sourced sustainably? Does it support local communities? Let your audience know.
  • A spotlight on benefits: Sure, features are important, but benefits sell. Translate product attributes into how they’ll enhance the user’s life.
  • Social proof: Add user testimonials, reviews, or ratings to foster trust and credibility.

Think about injecting some fun into your email—a quirky quiz, a 360-degree product spin, or a quick “how-to” video. It keeps things lively and helps your customers get to know your product better.

Next, let’s make sure they know what to do next. Whether it’s a big, bold “Buy Now”, “Learn More”, or “Book a Demo” button, it’s your guiding light for customers to follow.

And here’s a personal touch—recommend products that go great with their previous buys or interests.

Here is a list of web pages that have product/service showcase email templates:

Free Template Downloads: Product/Service Showcase

Need inspiration to help get you started? Download a free template and customize for your online store. Add your own style, product images, discounts, offers and signature style.

Download now in Google Doc, Microsoft Word, Rich Text Format, PDF and Plain text formats.

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Brand Story and Values Email Templates

These templates provide an opportunity to authentically connect with new subscribers or customers by sharing the story behind your brand and the values that drive your company.

A brand story email allows you to convey the narrative of your brand, showcasing its evolution, mission, and vision. 

Brand story and values email templates bring numerous benefits to digital marketing and digital marketers:

  • Brand differentiation: In today’s competitive market, having a unique and compelling brand story can set your company apart from competitors. 
  • Customer engagement and loyalty: These emails foster a deeper connection with your audience. By humanizing your brand and showcasing the values that guide your actions, you build an emotional bond with customers, leading to greater engagement and loyalty.
  • Brand advocacy: When customers resonate with your brand’s story and values, they’re more likely to become brand advocates. This means they’ll not only buy from you but also recommend your brand to others, enhancing your brand’s reach and credibility.
  • Enhanced customer segmentation: By sharing your brand’s story and values, you attract like-minded individuals. This means you can segment your audience based on the values they resonate with, enabling more targeted and effective marketing strategies.
  • Trust and transparency: Sharing your brand’s journey and core values can increase trust and transparency, which are critical in today’s market where consumers increasingly value authenticity and social responsibility.

A brand story and values email typically includes:

  • Subject line: This needs to be intriguing and compelling, piquing the recipient’s interest and prompting them to open the email.
  • Personalized greeting: Address the recipient by their name to make the email feel more personal and engaging.
  • Brand story: Share your brand’s unique journey, including its origins, its mission, and the challenges it has overcome. This helps to humanize your brand and evoke emotions that can strengthen the connection between your brand and the customer.
  • Brand values: Clearly articulate the core values that guide your brand’s decisions and actions. This may include your commitments to sustainability, social responsibility, ethical practices, customer satisfaction, or any other values that are central to your brand.
  • Visuals: Include images or videos that illustrate your brand story or highlight your commitment to your values. Visuals can make your email more engaging and memorable.

Always ensure to include a call to action, your contact information, and links to your social media profiles at the end of the email.

This not only facilitates easier communication but also invites recipients to explore and engage more with your brand across different platforms.

Below is an image of a brand story and values email.

Leesa brand story and values email

Here is a list of web pages that have brand story and values email templates:

Free Template Downloads: Brand Story and Values

Need inspiration to help get you started? Download a free template and customize for your online store. Add your own style, product images, discounts, offers and signature style.

Download now in Google Doc, Microsoft Word, Rich Text Format, PDF and Plain text formats.

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Personalized Recommendations Email Templates 

These templates enable marketers to deliver tailored suggestions and recommendations based on the individual preferences and behavior of each recipient.

They’re an excellent tool for digital marketers, bringing several benefits to the digital marketing landscape:

  • Increased conversion rates: By sending personalized recommendations, you’re providing customers with products or services that they’re likely to be interested in, which can directly lead to increased sales conversions.
  • Enhanced customer loyalty: When customers receive personalized attention, they feel valued and understood, leading to a stronger emotional connection with the brand, and subsequently, increased customer loyalty and retention.
  • Data gathering: These emails also provide an opportunity to gather more data about your customers.
    OnDigitalMarketing recommends tracking which emails customers engage with, so you can continually refine your understanding of their preferences and improve the accuracy of future recommendations.
  • Automated upselling and cross-selling: Personalized recommendation emails can be a great way to introduce customers to products or services they might not have considered.
    They effectively automate upselling, which encourages the purchase of a higher-end product than the one in question, or cross-selling, which suggests related or complementary products.
    For example, if a customer has recently bought a new DSLR camera from your online store, an email with personalized recommendations might suggest additional items like a camera bag, lens cleaning kit, or a tripod.
    This not only enhances the customer’s shopping experience but also increases the average order value for the business.

The more relevant and helpful your recommendations are, the more positive the impact on your digital marketing efforts.

Here is an image of a personalized recommendation email.

Sephora personalized recommendations email

Here is a list of web pages that have personalized recommendations email templates:

Free Template Downloads: Order Confirmation & Thank You

Need inspiration to help get you started? Download a free template and customize for your online store. Add your own style, product images, discounts, offers and signature style.

Download now in Google Doc, Microsoft Word, Rich Text Format, PDF and Plain text formats.

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Community Engagement Email Templates

Community engagement emails are predesigned email formats that are aimed at fostering a strong relationship between an organization and its community or user base.

The scope of these templates can vary widely, covering areas like customer onboarding, product updates, feedback solicitations, event announcements, community highlights, and more.

Here’s how community engagement templates advance digital marketing efforts:

  • Boosting engagement: Compelling community engagement emails prompt recipients to take desired actions like clicking on a link, registering for an event, or making a purchase. This increased engagement drives the overall success of marketing campaigns.
  • Improving customer retention: Personal, regular, and meaningful communication strengthens the relationship between a brand and its community, increasing customer loyalty and retention.
  • Promoting consistent branding: By ensuring consistency in all email communications, these templates help reinforce the brand image and message, making it more recognizable and memorable to consumers.

A compelling community engagement email template includes:

  • An innovative subject line: Start with a catchy subject line to draw attention like, “You’re the Star Tonight . Don’t Miss Our Community Highlights Event.”
  • Logo and branding: Brand visuals at the top give the familiar feel of the organization. So, the logo goes up there to create that instant connection.
  • A Greeting: A friendly greeting to set the tone, like, “Hope you’re having a great day.”
  • Personalization elements: Make it feel like a personal invitation. “Hello, . Loved your insightful post in our discussion forum last week. Because of contributions like yours, we’ve planned something exciting….”
  • Email content: This is the heart of the email. Let’s say something like, ‘“We’re celebrating the amazing folks in our community—and that includes YOU. Join us for a virtual get-together where we’ll highlight some of our community superstars’ achievements and have a blast together.

The image below showcases a vibrant and interactive online community, with users engaging in discussions, sharing ideas, and building connections, representing the essence of community engagement email templates.

community engagement email template

Here is a list of web pages that have community engagement email templates:

Free Template Downloads: Community Engagement

Need inspiration to help get you started? Download a free template and customize for your online store. Add your own style, product images, discounts, offers and signature style.

Download now in Google Doc, Microsoft Word, Rich Text Format, PDF and Plain text formats.

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Educational Content or Tutorials Email Templates

Educational content or tutorial email templates serve a wide range of purposes, ultimately helping to engage and retain subscribers, drive conversions, and establish a brand as a thought leader or expert in its industry. Here’s how:

  • Engagement and brand awareness: Educational content helps to keep your audience engaged.
    Instead of only sending promotional emails, providing content that teaches your subscribers something useful can make your brand more memorable, keeping your brand top of mind.
  • Positioning as industry experts: Sharing educational content helps establish your brand as a subject matter expert or thought leader. If your tutorials are high-quality and informative, subscribers will start viewing your brand as an authority in your field.
    This is what we strive to achieve with educational marketing content at OnDigitalMarketing.
  • Building trust: Tutorial or educational content helps in building trust among your subscribers.
    If they find your content helpful, they’re more likely to trust your brand and consider your products or services in the future.
  • Driving conversions: Tutorials can also serve as a soft sell. By showing potential customers how to use your product or how it can solve their problem, you’re demonstrating its value. This can lead to increased conversions.
    Here’s an example to illustrate: A SaaS company can send a series of tutorial emails to new users demonstrating how to use different features of their software.
    Each email can focus on a specific feature, helping the user get the most out of the product. This not only helps users but also increases the chance of them continuing to use the software.
  • Personalization and segmentation: Educational content can be tailored based on different segments of your subscriber list. This can lead to more personalized and relevant content, which can improve engagement and conversion rates.

These templates usually contain the following elements:

  • Subject line: For instance, “Master Excel in 5 Easy Steps” immediately conveys the value and content of the email.
  • Personalized greeting: Starting the email with “Hi, ,” makes the email feel more personal and engaging.
  • Introduction: A line like “Have you ever felt overwhelmed by Excel? Here’s a simple guide to help you master it,” sets the stage.
  • Educational content/tutorial: Here, you’d break down the tutorial into five easy steps, each one clearly explained.
  • CTA (Call to Action): End with a clear action for the reader, such as “Ready to try these tips in Excel? Click here to start your practice worksheet.”

Including relevant images or short clips makes your email engaging and easier to understand. “Check out the attached infographic for a visual guide through the steps,” or “Watch this quick tutorial video to see the steps in action.”

Next, further the reader’s engagement by encouraging them to delve deeper. This can be achieved by including links to additional resources. Something like, “For more advanced Excel tricks, visit our blog.”

Ensure that your subscribers feel supported. Offering help or additional information builds trust. Say, “If you’re having trouble or have any questions, feel free to reply to this email or contact our support team.”

Lastly, maintain transparency and respect for your subscribers by including an unsubscribe link, as required by email marketing laws. Subtly place it at the end of the email, “If you wish to stop receiving these emails, click here to unsubscribe.”

This way, you maintain a cohesive flow while ensuring all critical points are included.

Here is a list of web pages that have educational content or tutorials email templates:

Free Template Downloads: Educational Content or Tutorials

Need inspiration to help get you started? Download a free template and customize for your online store. Add your own style, product images, discounts, offers and signature style.

Download now in Google Doc, Microsoft Word, Rich Text Format, PDF and Plain text formats.

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Subscription Preferences or Account Customization Email Templates

Subscription preferences or account customization email templates provide marketers with a way to empower subscribers or customers to personalize their experience with your brand. 

These templates enable recipients to customize their account settings, subscription preferences, or communication frequency according to their preferences.

OnDigitalMarketing believes they a pivotal role in digital marketing for several reasons:

  • Personalized experience: By enabling customers to set their preferences, marketers can offer a more personalized experience. This can increase engagement as customers are more likely to interact with content that aligns with their interests and needs.
  • Improving email deliverability: When subscribers can customize their email preferences, they are less likely to unsubscribe or mark the emails as spam, both of which can negatively impact email deliverability rates.
  • Optimized engagement: When customers specify their preferences, they often set the frequency of communication. This reduces the risk of over-communicating and annoying customers and increases the chances of interaction with emails.
  • Customer retention: These emails reinforce the power customers have over their subscriptions. This level of control and personalized experience can lead to higher customer satisfaction and retention.

Subscription preferences or account customization email templates typically include:

  • Customizable preferences: Provide options for subscribers to customize various preferences such as content type, interests, communication frequency, etc.
  • Clear instructions: The emails include clear and easy-to-follow instructions on how to modify their preferences.
  • CTA: A strong call-to-action (CTA) is important. This might be a button or link that directs the subscriber to their account page or preference center.
  • Reason to customize: A brief explanation of why recipients need to customize their account and how it benefits them can increase their motivation to do so.

Here’s an example:

Subject: Customize Your Experience

Hello ,

We’re thrilled to have you as part of our community. To ensure you get the most out of , we’re inviting you to set up your subscription preferences.

You can choose the types of content you’re interested in, set how often you hear from us, and even choose the time of day you’d prefer to receive our emails.

By tailoring your preferences, you’ll ensure you receive only the most relevant content and updates.

Thank you,

Here is a list of web pages that have subscription preferences or account customization email templates:

Free Template Downloads: Subscription Preferences or Account Customization

Need inspiration to help get you started? Download a free template and customize for your online store. Add your own style, product images, discounts, offers and signature style.

Download now in Google Doc, Microsoft Word, Rich Text Format, PDF and Plain text formats.

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Feedback and Support Channels Email Templates

Feedback and support channels email templates provide marketers with a valuable means of encouraging customer feedback, addressing inquiries, and establishing a seamless support system. 

They’re crucial in digital marketing due to several reasons:

  • Improving products or services: By encouraging feedback, these templates allow businesses to gain valuable insights about what’s working and what’s not in their products or services. This feedback can lead to improvements and innovations.
  • Customer engagement and retention: By providing multiple avenues for support, businesses show they value their customers, which can improve customer satisfaction and loyalty.
  • Building trust: These templates allow businesses to show they’re responsive to customer needs and concerns. This responsiveness can build trust and enhance the overall customer relationship.
  • Identifying advocates: Satisfied customers who are eager to provide positive feedback can potentially become brand advocates.

Feedback and support channels email templates typically include:

  • Subject line: Concise and relevant to the customer’s specific issue or type of support. For example, “Response to Your Query About Product XYZ.”
  • Personalized greeting: Make use of the customer’s name to add a personal touch.
  • Acknowledgment of the Issue or feedback: Summarize the customer’s concern and empathize with their situation. For instance, “We understand your concern regarding the performance issue with Product XYZ.”
  • Information or solution provided: Detail the solution or the steps being taken to address the issue like, “Our technical team has identified the problem, and they recommend performing a software update for Product XYZ.”
  • Appreciation: Express gratitude to the customer for their feedback or for bringing the issue to the company’s attention. Here’s an example: “We truly appreciate your patience and understanding in this matter.”

Following these crucial points, it’s essential to provide additional support channels to the customer. These might include phone support, live chat, community forums, or any other medium your company uses to offer assistance.

Make sure to clearly outline these options so the customer knows where else they can turn for help if needed.

Closing the email professionally and politely is also of great importance. Your closing remarks might include well wishes, followed by your name, your position, and the company’s contact information. 

If there’s a need to share any additional documents, guides, or links with the customer, ensure to attach these to the email. Providing all necessary resources helps to address the customer’s needs as effectively as possible, increasing their overall satisfaction with your customer service.

Here is a list of web pages that have feedback and support channels email templates:

Free Template Downloads: Feedback and Support Channels

Need inspiration to help get you started? Download a free template and customize for your online store. Add your own style, product images, discounts, offers and signature style.

Download now in Google Doc, Microsoft Word, Rich Text Format, PDF and Plain text formats.

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Elevating Your Welcome Email Strategy

And there you have it, folks. A treasure chest full of creative welcome series templates, poised to transform your strategy from “run-of-the-mill” to “spectacular” these templates aren’t just about jazzing up your inbox. 

These welcome strategies are your first chance to impress, captivate your new subscribers, and set the tone for your future communication. 

They also lead to higher engagement rates, which can translate into increased brand loyalty, customer retention, and, ultimately, growth in sales and revenue.

So, equip yourself with these innovative templates and let your welcome emails be the beginning of a successful marketing journey.Need more exclusive tips to propel your marketing efforts? We have tons of those in our OnDigitalMarketing newsletter. Subscribe now.

From Window Shoppers To Buyers: Compelling Promotional Email Templates

With the constant influx of window shoppers at your store, converting them into actual buyers requires a well-crafted approach.

Is there a magic formula that will turn them into loyal, enthusiastic customers? Well, there’s no magic formula, but there’s an effective tool that can help you win them over—promotional email templates.

You might be thinking, “But they never open my emails!” Yes. However, they can’t resist a compelling promotional email template that captures their interest.

By strategically leveraging these templates, you’ll capture customer attention, stimulate purchase intent, and boost conversion rates.

In this comprehensive guide, we’ll explore a range of effective templates designed to transform window shoppers into loyal customers. 

Each template focuses on different aspects of promotional strategies, incorporating eCommerce tactics, targeted campaigns, and customer engagement techniques. 

From product spotlights to bundle deals, these templates will equip you with the tools needed to maximize customer acquisition and enhance your overall marketing efforts.So, join us as we dive into the world of digital marketing and discover:

  • How to craft product spotlight email templates that captivate customers
  • Strategies for creating limited-time email templates that create urgency
  • Techniques for utilizing new-arrivals email templates to generate curiosity
  • Tips for leveraging seasonal promotions email templates to bring in sales

Don’t let window shoppers slip away. Instead, inspire them to take action and drive business growth with the following email templates:

1 – Product Spotlight Email Templates

Product Spotlight email templates are a valuable tool that helps to showcase products to your audience in an inviting way. They excel at inviting customers to explore products you believe will fascinate them.

Such templates highlight the unique selling points of a particular product, which is vital to ensuring customers get proper information before purchasing.

Here are their key benefits of using these templates:

  • By highlighting the features of your products, you showcase your products’ value
  • You have an opportunity to cross-sell or upsell products related to the featured ones
  • You can include beautifully-shot product images to capture your customers’ interest

A Product Spotlight email template should present the product’s name in a highly visible manner to quickly establish a connection between customers and the product.

You can do this by placing the name at the top and using different fonts from the surrounding text. Also, try adding typographical effects such as bold, shadows, or a subtle glow.

Then comes the interesting part—the product’s story. Use a concise description to explain why the product stands out, how it will benefit the customer functionally, and the emotional satisfaction they’ll derive from it.

Your brand’s information is an important element that shouldn’t be overlooked. Be sure to include your brand’s logo, color scheme and typography. All this will enhance the customer’s experience. 

Lastly, add the pricing information and available discounts so that potential customers feel motivated to take advantage of the offer.

Product Spotlight email templates allow for creative storytelling that entices window shoppers to learn more about the featured product. 

The image showcases a Product Spotlight email template featuring a prominent product image, concise description, and a compelling call-to-action to engage customers.

product spotlight email template

Here’s a list of web pages that feature Product Spotlight email templates:

 

Free Template Downloads: Product Spotlight

Need inspiration to help get you started? Download a free template and customize for your online store. Add your own style, product images, discounts, offers and signature style.

Download now in Google Doc, Microsoft Word, Rich Text Format, PDF and Plain text formats.

Google Doc template iconMicrosoft Word template iconRich Text Format template iconPDF document template iconPlain Text template icon

2 – Limited-Time Offer Email Templates

Limited-Time Offer email templates ignite a sense of urgency by communicating time-sensitive promotions, which entice buyers to take fast action on the offer.

By leveraging Limited-Time Offer email templates, you will:

  • Create urgency and encourage customers to purchase before the deal ends
  • Cause a surge in your website’s traffic as you clear out inventory
  • Gain valuable insights into your customers’ shopping habits

Your Limited-Time Offer emails should feature compelling content that showcases the benefits of your offers. Use eye-catching images and other graphics to captivate your buyers. 

To the customer, Limited-Time Offer email templates foster a sense of exclusivity. They make them feel honored to be part of your brand. 

To you, the marketer, these templates are key to creating a sense of urgency, unlocking sales, and fostering a sense of exclusivity among their audience.

What’s more? When you use them strategically, they help build anticipation for upcoming promotions, keeping buyers eagerly waiting for the next offer.

By leveraging these templates effectively, you’ll maximize your promotional efforts and achieve your campaign goals.

The image showcases a Limited-Time Offer email template featuring enticing graphics, a clear call-to-action, and a sense of urgency to capture the reader’s attention.

W!zz Valentine's Day limited offer

Here’s a list of web pages that have Limited-Time Offer email templates:

Free Template Downloads: Limited-Time Offer

Need inspiration to help get you started? Download a free template and customize for your online store. Add your own style, product images, discounts, offers and signature style.

Download now in Google Doc, Microsoft Word, Rich Text Format, PDF and Plain text formats.

Google Doc template iconMicrosoft Word template iconRich Text Format template iconPDF document template iconPlain Text template icon

3 – New Arrivals Email Templates

New Arrivals email templates enable you to showcase your trendiest products to subscribers. 

These templates create excitement and build anticipation among your audience. They’re a sure way of driving conversions.

Ensure that the template’s header immediately grabs the customers’ attention as it announces the news of a new release.

Then, make each new arrival shine by including tempting visuals and copy that highlights their unique selling points.

To maximize the template’s relevance, segment your audience based on their interests, also known as a user persona. This tactic makes marketing easier, allowing you to recommend new arrivals that align with each buyer. 

New Arrivals email templates foster a sense of exclusivity among your subscribers, making them feel like valued insiders with early access to the latest offerings. 

They’re a way for you to generate excitement, boost engagement, and drive conversions by showcasing your latest products or services.

Ready to take a peek? The next image showcases a New Arrivals email template featuring new products that entice subscribers and trigger a purchase intent.

Leesa new product arrival email

Here’s a list of web pages that have New Arrivals email templates:

Free Template Downloads: New Arrivals

Need inspiration to help get you started? Download a free template and customize for your online store. Add your own style, product images, discounts, offers and signature style.

Download now in Google Doc, Microsoft Word, Rich Text Format, PDF and Plain text formats.

Google Doc template iconMicrosoft Word template iconRich Text Format template iconPDF document template iconPlain Text template icon

4 – Seasonal Promotions Email Templates

Seasonal promotions email templates are the perfect tool to harness the spending frenzy that special occasions bring. 

One remarkable benefit of using these templates is their unparalleled ability to create a sense of urgency among your subscribers. By offering exclusive holiday deals, you’ll incentivize immediate action.

Here’s what to do to benefit from Seasonal Promotions email templates:

  • Let the template exude holiday cheer by including warm holiday greetings that connect with customers
  • Dazzle them with visuals that further evoke positive emotions associated with the holiday season
  • Include awesome shots of curated gifts and bundles to maximize on the gift-giving mood customers have
  • Highlight how your selection will solve the inconvenience that comes with searching for the right gifts
  • Add a countdown timer to time-sensitive promotions to create urgency and encourage customers to respond

To stand out from your competitors, be creative and weave a narrative that revolves around a holiday theme, and ties to your offerings.

For example, if your theme is “At Home for the Holidays,” engage the customer in a short story about kindness. Then, feature products that evoke warmth, such as scarves, throw pillows, and lanterns with enchanting light.

By leveraging the excitement and sentiment associated with special occasions, you’ll make your promotions stand out and achieve maximum impact.

Here’s a list of web pages that have Seasonal Promotions email templates:

Free Template Downloads: Seasonal Promotions

Need inspiration to help get you started? Download a free template and customize for your online store. Add your own style, product images, discounts, offers and signature style.

Download now in Google Doc, Microsoft Word, Rich Text Format, PDF and Plain text formats.

Google Doc template iconMicrosoft Word template iconRich Text Format template iconPDF document template iconPlain Text template icon

5 – Bundle Deals Email Templates

Bundle deals email templates are a valuable asset if you’re looking to promote multiple products as a discounted package.

These templates entice customers with the convenience of purchasing multiple items together, as opposed to buying items separately. Their beauty lies in their ability to increase the average order value.

Picture this: You’re a fashion retailer offering a winter bundle deal that includes a coat, sweater, and boots at a discounted price. A customer who was planning to spend only on the coat will find the bundle offer irresistible.

They’ll feel they’ve snagged a fabulous deal, yet to your advantage, their order value has increased. They’ve spent more and boosted your revenue. 

Furthermore, Bundle Deals email templates encourage customers to explore different offerings, providing an opportunity for you to cross-sell or upsell other products.

Overall, bundle deals email templates allow you to create attractive and persuasive offers that entice customers to make larger purchases

By presenting a curated collection of products or services at an appealing price, you’re bound to witness a boost in sales while enhancing the overall shopping experience for your customers.

Here’s a list of web pages that feature Bundle Deals email templates:

Free Template Downloads: Bundle Deals

Need inspiration to help get you started? Download a free template and customize for your online store. Add your own style, product images, discounts, offers and signature style.

Download now in Google Doc, Microsoft Word, Rich Text Format, PDF and Plain text formats.

Google Doc template iconMicrosoft Word template iconRich Text Format template iconPDF document template iconPlain Text template icon

6 – Cross-Sell and Upsell Email Templates 

Cross-Sell and Upsell email templates promote other products to customers, based on previous purchases or products they’ve checked out.

With cross-sell email templates, you can suggest related or complementary products that enhance the customer’s initial purchase. An example is when a customer buys a camera, and you recommend a camera case or a photography book to enhance their experience. 

On the other hand, upselling allows you to promote upgraded options of the product the customer has already shown interest in. For example, if a customer purchased or expressed interest in a pair of shoes, you can suggest a premium version of the same shoe. 

By emphasizing the value of the upsell option, you’ll motivate customers to upgrade their purchase, resulting in increased average order value.

Let’s delve into the benefits cross-sell and upsell email templates have for your business:

  • Increased brand awareness: As you suggest complementary products to customers, you’re showcasing more of your brand to them.
  • Cost effective marketing: Acquiring new customers isn’t easy. Cross-selling and upselling to your current customers is cost effective since they’ve already engaged with your brand.
  • Data insight: As you thoughtfully recommend different products to different customers, you’ll soon gain insight into your customers’ buying behavior, which is helpful for future marketing.

Remember that, though upselling and cross selling have benefits, it’s important to strike the right balance. Your recommendations shouldn’t be pushy or irrelevant, they should add value to the customer’s experience.

The image showcases a Cross-Sell and Upsell email template with appealing product images and persuasive copy, enticing customers to explore complementary and upgraded products.

Asana upsell email example

Here’s a list of web pages that have Cross-Sell and Upsell email templates:

Free Template Downloads: Cross-Sell and Upsell

Need inspiration to help get you started? Download a free template and customize for your online store. Add your own style, product images, discounts, offers and signature style.

Download now in Google Doc, Microsoft Word, Rich Text Format, PDF and Plain text formats.

Google Doc template iconMicrosoft Word template iconRich Text Format template iconPDF document template iconPlain Text template icon

7 – Exclusive VIP or Loyalty Email Templates

Exclusive VIP or Loyalty email templates are a tool you can use to reward your most loyal customers.

These templates allow you to convey a profound sense of appreciation and exclusivity for your VIP or loyalty program members.

As customers receive the carefully tailored offers, they feel valued and appreciated for being part of the loyalty program.

Gratitude is the driver of customer experience, and getting to that place of gratitude comes by keeping the customers’ needs first.

To truly make them feel appreciated and maintain their loyalty to your brand, entice them with an array of benefits, such as:

  • Special discounts and promotions
  • Early access to new products
  • Personalized recommendations
  • Free shipping
  • Access to VIP-only events

Throughout the email template, reinforce your brand’s identity. Use your tone, voice, colors, logo, and other visual cues your loyal customers have come to associate with your brand. 

When using VIP templates, remember that the theme is gratitude. So, keep the theme thriving by letting the closing statement remind the customer they’re a valuable part of your brand.

By utilizing exclusive VIP email templates, you’ll take customer loyalty to greater heights, inspire repeat purchases, and create a sense of exclusivity that leads to customer satisfaction.

The image below showcases an email template featuring exclusive VIP offers that entice loyal customers with personalized rewards and benefits.

Band of Beauty loyalty email example

Here’s a list of web pages that have exclusive VIP or Loyalty email templates:

Free Template Downloads: Exclusive VIP or Loyalty

Need inspiration to help get you started? Download a free template and customize for your online store. Add your own style, product images, discounts, offers and signature style.

Download now in Google Doc, Microsoft Word, Rich Text Format, PDF and Plain text formats.

Google Doc template iconMicrosoft Word template iconRich Text Format template iconPDF document template iconPlain Text template icon

8 – Referral Programs Email Templates

Referral Programs email templates enable marketers to motivate their existing customers to bring in new customers to their businesses.

The key advantage of Referral Programs email templates is that they tap into the power of word-of-mouth marketing.

You’ve already got amazing customers who are your brand’s biggest fans. Sending them a referral email is like asking them, “Wanna share the fun and get something in return?”

Here are the elements of Referral Programs email templates that will get your customers bringing in referrals:

  • Referral program benefits: Define what you’re offering your customer for bringing the referral, and what you’ll also offer the referral.
  • Customer success stories: Showcase testimonials from customers who participated in past referral programs and how they benefited from it.
  • Expiration date: Include a deadline to create urgency of missing out on the benefits, which will prompt your customers to start referring their friends.
  • Social sharing buttons: Add sharing buttons to Facebook, Twitter, WhatsApp, Linkedin, and other social media platforms to make the referral process faster.

Also, make sure you list all the details about the referral links, codes, and other additional instructions about the referral program.

By incentivizing customers to refer their network to your business, you’ll generate new leads and customers at a lower cost compared to traditional marketing channels. 

The image showcases a Referral Program email template that encourages recipients to refer their friends and colleagues.

referral program email template

Here is a list of web pages that have Referral Programs email templates:

Free Template Downloads: Referral Programs

Need inspiration to help get you started? Download a free template and customize for your online store. Add your own style, product images, discounts, offers and signature style.

Download now in Google Doc, Microsoft Word, Rich Text Format, PDF and Plain text formats.

Google Doc template iconMicrosoft Word template iconRich Text Format template iconPDF document template iconPlain Text template icon

9 – Free Trial Email Templates

Free Trial email templates are highly effective tools for marketers to promote their products by encouraging customers to try them out.

They compel customers who aren’t ready to commit to to test the product for free, and see whether they’ll purchase it.

By using Free Trial email templates, you’ll showcase the product’s value, letting your customers see firsthand how it will solve their problems, and thus minimizing the chances of your products getting returned.

During free trials, customers often leave both positive and negative feedback, which is useful to help you come up with strategies that can improve the product.

Important elements in Free Trial email templates include:

  • Features highlight: Showcase the key features and functionalities of your product to demonstrate why it’s worth trying.
  • Testimonials and case studies: Highlight successful experiences other customers have had with your product to encourage new customers.
  • Time sensitivity: Create urgency by indicating that the free trial is available for a limited time. Use phrases such as “Limited-Time Offer” or “Act Now.”
  • No obligation: Assure recipients that the trial comes with no obligation to purchase. Make it clear that they can try before committing.

Segment your audience based on specific demographics, interests, or previous interactions so that you deliver tailored content that resonates with each recipient’s needs and preferences.

The contact information you request in exchange for the free trial or demo, will help you build a database of interested prospects. Then, you’ll follow them up with targeted communications in an effort to convert them.

By tapping into the power of free trials or demos email templates, you’ll attract and engage potential customers, generate valuable leads, and increase conversion rates. 

The image showcases a Free Trials or Demos email template enticing recipients to try a product with the offer of a free trial.

free trial email template

Here’s a list of web pages that have Free Trials email templates:

Free Template Downloads: Free Trial

Need inspiration to help get you started? Download a free template and customize for your online store. Add your own style, product images, discounts, offers and signature style.

Download now in Google Doc, Microsoft Word, Rich Text Format, PDF and Plain text formats.

Google Doc template iconMicrosoft Word template iconRich Text Format template iconPDF document template iconPlain Text template icon

10 – Abandoned Cart Recovery Email Templates

Abandoned cart recovery email templates can help you re-engage with customers who abandoned their carts. 

The goal is simple but powerful—to remind and persuade them to return to their carts and finalize their transactions.

One key benefit of using abandoned cart recovery email templates is their ability to recapture lost revenue

By sending timely and personalized emails that highlight the abandoned items, you’ll provide gentle reminders that encourage customers to take action.

These templates often include persuasive messaging sprinkled with enticing offers, such as a discount, gift, or free shipping.

You can send a message like, “Hi Jeanette, the fabulous shoes in your cart are begging for your attention. Get free inserts when you buy the shoes.” Then, include high-quality images of the shoes and inserts to further engage the customer. 

The powerful combination of persuasive messaging, tempting offers, and call-to-action will be hard to resist.

By leveraging Abandoned Cart Recovery email templates, you’ll recover almost-lost sales, gain valuable customer insights, and improve overall customer satisfaction and conversion rates.

The next image showcases an Abandoned Cart Recovery email template that recapture the attention of customers and encourages them to complete their purchase.

Moment abandoned cart email example

Here is a list of web pages that have Abandoned Cart Recovery email templates:

Free Template Downloads: Abandoned Cart Recovery

Need inspiration to help get you started? Download a free template and customize for your online store. Add your own style, product images, discounts, offers and signature style.

Download now in Google Doc, Microsoft Word, Rich Text Format, PDF and Plain text formats.

Google Doc template iconMicrosoft Word template iconRich Text Format template iconPDF document template iconPlain Text template icon

Get Your Window Shoppers Ready to Click and Buy

In the fast-paced digital landscape, email marketing remains a powerful tool for businesses to engage their audience, drive conversions, and foster customer loyalty

By leveraging a wide range of impactful email templates, you’ll effectively communicate your message and achieve remarkable results.

Throughout this article, we’ve explored various categories of email templates, including new arrivals, seasonal promotions, limited-time offers, and much more. 

Each template category offers unique benefits, empowering you to deliver personalized content, drive engagement, and boost conversions.

At OnDigitalMarketing, we hold the beacon that guides you towards a smart digital strategy—one that enables you to know your users and delight them across SEO, social media, and email outlets.

Our materials are written by digital marketing and eCommerce experts, and are used in businesses and classrooms around the world.

Check out the College Textbook for Digital Marketing and Social Media, a book that will help you understand your user, build digital experience, and produce the right content.

We also recommend that you sign up for our email newsletter to get exclusive access to worksheets, upcoming courses, and insider tricks. But first, take a look at what entices others to join our subscriber list.

Newsletter Best Practices: How to Boost Engagement & Subscribers

Not every customer will become your loyal repeat buyer.

Most will become inactive after just one or two purchases and your goal will be to encourage them to return to your website with various strategies including personalization.

This is Alaska Airlines’ insightful approach to newsletters and one that demonstrates their understanding of newsletter best practicespersonalization.

A personalized newsletter will always resonate with your audience, compelling them to click on your posts and read through your entire content. And as a business, this equates to greater engagement levels, conversions, and a successful content marketing strategy.

The customer’s perception is your reality.”

— Kate Zabriskie

We’ve gathered more best practices to inform your approach to newsletters. As we delve into each idea, you’ll also learn:

  • How defining your target audience improves your newsletter content
  • How your newsletter layout will benefit from A/B testing
  • Why the value of your newsletter content comes above your layout 
  • How OnDigitalMarketing will take your newsletter strategy to the next level

But first, who’s your target audience?

1 – Define Your Newsletter’s Target Audience

Who are you writing for, and what’s their lifestyle like?

These were the fundamental questions that guided Danielle Weisberg and Carly Zakin in shaping their newsletter strategy for their media company, theSkimm.

They understood the value of deliberate messaging and segmentation in crafting an effective email newsletter, which generated valuable insight into their readers.

The typical Skimm reader is a professional woman between the ages of 22–34 with a busy schedule. As such, they like to read and respond to emails first thing after the alarm goes off, starting with their friends and family.

The conclusion, therefore, was that theSkimm’s newsletters needed to fit this early morning routine and feature a friendly and conversational tone to blend seamlessly with the emails from friends and family.

The result of this strategy? 1.5 million daily reads

Understanding and catering to your readers’ lifestyles and interests is key to boosting user engagement and cultivating a long-term relationship with your subscribers. So, start by defining the purpose of your newsletter.

Is it to inform your subscribers about product updates or industry news? Will it provide helpful tips and tricks to make their lives easier? Whatever the purpose, make sure it is clear and consistent throughout your newsletters.

Next, define your target audience. Conduct market research to understand your audience’s needs and preferences and create more relatable and compelling newsletters. One effective strategy for this is through marketing analytics tracking behavior and engagement rates.

Analytics such as A/B tests of different design elements (subject lines and CTAs) help you identify improvement areas and contribute to an overall effective newsletter strategy. For instance, were there changes to read-through and bounce rates with different design elements?

Top Tip: Define your newsletter’s purpose and target audience first. Incorporate design elements that appeal to your audience, such as lead magnets and visuals, and then track their effect on subscriber behavior to improve engagement.

2 – Design Your Newsletter for Maximum Engagement

Your layout plays a significant role in determining the success of your newsletter marketing strategy.

Incorporate the following elements to increase the chances of subscribers engaging with your content and generating leads:

  • Easy-to-read fonts
  • High-quality images
  • Clear call-to-action (CTA)

And once you’ve researched your audience, you’ll be able to precisely identify the elements that resonate the most and feature them accordingly.

This was Apartment Therapy’s exact approach when designing their newsletter. They understood that their subscribers wanted dreamy apartment photos to help build their vision of the perfect home.

As such, the brand focused on leading with high-quality images at the top of each newsletter titled “The Daily.” This supported the emotional experience of their target audience who’d be compelled to read on and discover similarly emotive images throughout the post.

newsletter design by Apartment Therapy

Another critical consideration point for your newsletter design is mobile responsiveness. A majority of your users access emails on their smartphones and, as theSkimm founders realized, as part of their morning routine.

Therefore, you’ll need to ensure that the elements you feature in your newsletters such as high-quality images, columns, and font styles also display optimally for small-screen devices.

This will involve A/B tests evaluating the mobile responsiveness of different design elements plus their effectiveness for your audience, from color to layout to CTA placement. After, you’ll have a proven working template for all your future newsletters.

Bonus Idea: Social media integration in your email newsletter design increases user engagement. Social media icons in your newsletter footers, for instance, encourage shares and follows by your subscribers, furthering brand connection and expanding your reach.

3 – Develop High-Quality Content and Consistent Delivery

Picture yourself as an apartment hunter and consider the following newsletter content ideas from Apartment Therapy. What makes them work?

“A Couple Turns a Basement Into a Hip Home

“Mismatched Decor Can Look Cohesive”

These ideas touch on common themes that are likely to resonate with apartment shoppers; creative problem-solving and decor design. As such, they offer unique insights that readers will find useful and engaging, which is the pillar of any high-quality content.

Your newsletter might be well-designed with stunning visual elements and optimized opt-in forms, but what really matters to your audience is the value of your content and how consistently you deliver it.

Your content needs to cater to the interests and needs of your target audience, providing valuable solutions and insights to their problems. This enhances relevance and engagement beyond your layout, which promotes subscriber retention.

One effective way to achieve this is by using lead magnets such as in-depth leadership thoughts featuring unique data, perspectives, and advice for your audience. They’re particularly useful for making purchase decisions, for instance, choosing between close products.

Meanwhile, call-to-action buttons are also effective at encouraging your subscribers to engage with your content and act, perhaps to take advantage of a limited offer.

Apartment Therapy successfully used this approach in their newsletter titled “Allswell Is Offering AT Readers 15% off Their Entire Site.”

The great news is that for all these content-boosting ideas, A/B testing will help you identify the best-performing techniques to ensure consistent quality for all your newsletters.

You’ll be able to narrow down your analysis to parameters such as subject lines, images, and content layout, and identify the combination with the best open and read-through rates.

The table below provides an overview of different parameters that can be tested in a newsletter using A/B testing methodology.

A/B Testing Parameter Performance Metrics Example Variations
Subject Lines Open rates, Click-through rates Exclusive Offer vs. Limited Time Discount
Images Engagement rates, Conversion rates Product image vs. Lifestyle image
Content Layout Read-through rates, Time spent Long-form article vs. Digest-style summary

List segmentation is also an effective way to develop high-quality content and deliver it consistently to your subscribers.

By dividing your list into smaller, more specific groups based on demographics, behavior, and interests, you make it easier to develop tailored content for your subscribers that they are more likely to find valuable and engage with.

As for consistent delivery, email automation plays a vital role in ensuring perfect timing for every newsletter you send.

An example of this is triggered emails based on subscriber actions, such as welcome emails, confirmation emails, and cart abandonment emails.

These emails provide a seamless and consistent experience for your audience that increases user engagement and reduces subscriber churn.

4 – Use Personalization and Segmentation to Improve Relevance

You’ve just finished Stranger Things. Let’s find something to watch next.

Netflix’s approach to personalization is a perfect example to emulate in your email newsletter design. By providing recommendations based on users’ past viewing habits, they make the newsletters feel more tailored and engaging to their subscribers.

This encourages open rates and read-throughs and ultimately helps Netflix with subscriber retention—all of which are key performance indicators.

But your approach doesn’t have to be this deep. Personalization can be something as simple as using the subscriber’s name in the subject lines. Take Todoist’s straightforward email as an example:

“Are you getting the most out of Todoist, Jake?”

The name inclusion creates a personal feel that makes this newsletter more engaging. It also appears right before ideas for Jake on how he can do more with the planning tool Todoist. It’s the perfect combination of personalization and high-value content that makes this strategy work.

List segmentation, on the other hand, involves grouping subscribers based on common characteristics, such as demographics or behavior.

This allows you to send targeted messages that are more likely to resonate with each group. For example, special offers to customers who’ve purchased from your store before or promotional offers for a new product to subscribers who’ve shown interest in similar products.

This form of targeting also makes your newsletters compelling and likely to resonate with your subscribers and limit churn.

The table below highlights different behavior segments and their corresponding characteristics, providing valuable insights into how to effectively engage with each behavior segment.

Behavior Segment Characteristics Benefits
Abandoned Carts Started but didn’t complete the purchase Recovery campaigns, personalized incentives
Inactive Subscribers Haven’t engaged for a certain period Re-engagement campaigns, exclusive offers
Repeat Customers Made multiple purchases Loyalty rewards, exclusive access to new products
High Openers Consistently open newsletters Early access to content, special updates

As you’ll be dealing with various approaches to personalization and segmentation, it’s critical that you conduct A/B testing to track effectiveness.

For instance, whether name inclusions in your subject lines generate more engagement for your readers when combined with recommendations based on their past activities. This helps you spot possible improvements, maximizing the effectiveness of your email marketing strategy.

Expert Tip: As you incorporate and test your personalization and segmentation elements, don’t forget to offer a lead magnet and have a clear call to action.

A lead magnet, such as a free e-book or webinar, enhances the value of your content while a strong call to action encourages your subscribers to take action.

The best marketing doesn’t feel like marketing.

— Tom Fishburne

5 – Optimize Your Signup Process for More Subscribers

The success of your email marketing strategy depends largely on your ability to acquire new subscribers. To that end, optimizing your signup process is critical and there are several best practices to achieve optimization and boost your subscriptions.

First, consider using a lead magnet such as an e-book or whitepaper to incentivize people to sign up. A lead magnet should offer real value to your target audience and be closely aligned with the type of content you offer in your newsletter.

By offering a lead magnet, you increase the chances that people will sign up and remain subscribed to your newsletter.

Next, make sure you prominently display your opt-in forms on your website, using a clear and concise call-to-action to encourage signups. Use A/B testing to try different messaging and designs to see what resonates best with your audience.

Additionally, consider using list segmentation to send targeted messaging to subscribers based on their specific interests and behavior. By sending highly relevant content, you increase the chances that subscribers will engage with your newsletter and remain subscribed over time.

Finally, make sure your signup process is mobile-responsive and includes social media integration. This allows more people to easily sign up using their preferred device and social media platform.

Boost Your Newsletter Strategy With OnDigitalMarketing

So there you have it. Five best practices to boost engagement and subscribers.

But there’s still more to explore from OnDigitalMarketing regarding your newsletter strategy. There’s getting to know and engaging with your customers as well as user personas and email marketing analytics.

So why not sign up today and get exclusive access to insider tips and tricks that’ll take your newsletter game to the next level?