Share of Search: The Ultimate Competitive Metric

Back in the day, share of voice was THE key metric in marketing. It influenced budget allocations and strategy. 

But with the dawn of the digital age, share of voice has fallen out of use, and in its place, we now have Share of Search—the most important metric you’ve probably never heard of. 

At this point, the skeptics among you might start to wonder why they should care about, let alone track this new, and seemingly meaningless metric. 

Well, in the words of Strategist James Hankins, “… can become a powerful and extremely useful source of long-term time series data.” 

He holds that the information from Share of Search will have applications in analysis and predictions for long-term business success. But Hankins isn’t the only believer.

Marketing Week columnist and Mini MBA founder, Mark Ritson, suggested in one of his columns that instead of focusing solely on the link between share of voice and share of market, we should also compare online searches for different brands—Share of Search.

According to Ritson, because of its position further down the marketing funnel, Share of Search can be “more predictive than share of voice.”

Clearly from this preliminary introduction, Share of Search sounds like it’s definitely worth considering. But you may still be on the fence, or perhaps looking for a bit more information to get you across the line. 

So join us as we take an OnDigitalMarketing-style deep dive into Share of Search, including:

  • Its impact on your digital marketing strategy
  • How to work it out and maximize its benefits
  • How to quantify its effect on your content strategy 
  • How to stay in the know with all things Share of Searc

But first, let’s get you better acquainted with your new favorite analysis metric.

What is Share of Search?

US Share of Seaches pie chart

Share of Search is a metric that measures the percentage of total search volume for a specific set of keywords that your website, brand, or product receives in comparison to your competitors

Your Share of Search metric allows you to better understand your online presence and visibility in the context of the larger market, thereby providing you with valuable insights into your competitive position.

Role of Share of Search in Digital Marketing

When talking digital marketing, understanding your brand’s Share of Search is essential for several reasons:

  • Competitive analysis: Understanding your Share of Search will help you identify your competitors’ strengths and weaknesses so you can craft a more effective digital marketing strategy, based on their successes and avoiding their mistakes.
  • Brand awareness: A high Share of Search indicates greater brand awareness with your target audience. This can lead to increased web traffic, more significant customer engagement, and ultimately, higher conversion rates.
  • Market share: Your Share of Search is directly related to your brand’s market share. A high Share of Search usually correlates with a larger market share, suggesting that your brand is well-positioned in the industry.
  • Customer insights: Analyzing your Share of Search will reveal valuable customer insights, such as their preferences, needs, and search behavior. You can leverage this information to refine your digital marketing strategy and tailor it to better serve your target audience.

Importance of Share of Search in SEO

Share of Search is a critical component in your Search Engine Optimization (SEO), it provides with you valuable insights and opportunities for your digital marketing strategy. For instance, Share of Search will help you identify your keyword opportunities. 

An understanding of the keywords that drive the most traffic to your website and the ones currently dominated by your competitors helps you focus your SEO efforts, boosting your online presence. 

Analyzing your Share of Search will also help you optimize your content by giving you an idea of where you have gaps in your content. This way, you can create new, valuable content that resonates with your audience and improves your organic search performance. 

Through this process, you will be able to tailor your content to your target market, driving more traffic to your website, and ultimately increasing your brand visibility

Monitoring your Share of Search further allows you to track the progress of your SEO efforts. Regular assessments will give you a clear measure of the success of your initiative, informing you when you need to adjust or pivot your strategy to achieve your desired results. 

Indeed analyzing your Share of Search gives you a data-driven approach to ensuring your SEO tactics and other paid search campaigns remain aligned with your strategy contributing to your digital marketing success. By comparing your organic and paid search performance, you can make informed decisions to optimize your ad spending and ensure that your marketing budget is allocated effectively.

Key Takeaway: Analyzing Share of Search boosts online visibility, attracts traffic, and informs SEO strategies for improved brand awareness and market share.

For more on how you can take advantage of Share of Search to maximize your return on investment and drive more traffic conversion and revenue for your business, check us out OnDigitalMarketing

Here you will find a collection of digital marketing resources and case studies from the top minds in online marketing, guaranteed to transform your marketing efforts. 

Share of Search: A Powerful Indicator of Brand Awareness, Market Share, and Online Presence

Share of Search provides valuable insights into several aspects of your digital marketing strategy. Let’s take a closer look at how you can leverage it to make data-driven decisions and optimize your marketing efforts to build your brand awareness, market share, and online presence. 

Impact on Brand Awareness

Consistently appearing at the top of organic and paid search results builds familiarity, leading to higher brand recall and recognition.

You see, when your brand dominates the search engine results pages (SERPs) for relevant keywords, it demonstrates your brand’s authority and expertise in your industry. A strong Share of Search is also a key indicator that your content resonates with your target audience. 

It places your site as a reliable source of valuable information, making users form an association between your brand and the solutions they need.

The table below highlights various techniques that can enhance your brand’s visibility, reach, and credibility, ultimately strengthening your brand awareness and recognition.

Strategy Description Benefits
Influencer partnerships Collaborate with influencers or industry experts to increase your brand’s visibility and reach through their established networks Expanded reach, credibility, and engagement
Online reputation management Monitor and manage your brand’s online reputation to ensure positive customer sentiment and enhance brand awarenes Building trust, brand credibility, and positive online presence
User-generated content (UGC) Encourage users to create and share content related to your brand, leveraging their social influence to increase brand visibility Amplified brand exposure, authentic engagement, and loyalty

Connection to Market Share

There is a strong connection between Share of Search and market share. Research has shown that companies with a higher Share of Search tend to have a larger market share since they are more visible to potential customers. 

If you’re able to dominate the search landscape for relevant keywords, you will be able to capture a larger portion of the market and, consequently, generate more revenue.

Additionally, a higher Share of Search will lead to increased word-of-mouth marketing—happy customers are more likely to recommend your brand to friends and family—further boosting your market share. 

Role in Improving Online Presence

Share of Search plays a crucial role in improving your online presence. As we’ve established, when you dominate search results, your brand becomes more prominent in the digital landscape. 

This increased visibility helps you reach a wider audience, attracts web traffic, and generates engagement on your website and social media channels.

Additionally, by leveraging the information you get from analyzing your Share of Search, you can focus on targeting the right keywords and optimizing your content, so you can maximize your search engine optimization (SEO) efforts, and improve your SERPs ranking.

dashboard of Google AdWords keyword planner

Optimization Tip: Leverage Share of Search data to identify target keywords and optimize your content for improved search engine rankings and enhanced online presence.

Expanding Your Knowledge With Additional Resources

For an in-depth analysis of how Share of Search can improve your brand awareness, market share, and online presence, check out OnDigitalMarketing’s textbook “A Beginners Guide to Digital Marketing and Social Media.” 

Chapter 12: Strategy and Trust shines a light on the importance of building trust with your target audience. Share of Search is a crucial component in this trust-building process, as it helps establish your brand as an industry leader and a trustworthy source of information.

This trust-building process is essential for fostering long-term relationships with your customers, leading to higher retention rates, and a sustainable competitive advantage in the digital marketing landscape.

Calculating and Tracking Share of Search

formula for Share of Search

Calculating and tracking your Share of Search involves several steps that allow you to accurately analyze your brand’s performance in terms of search results compared to your competitors. 

Here’s the low-down on how you can track and calculate your Share of Search:

  1. Identify your relevant keywords: First, compile a list of keywords relevant to your industry, niche, and target audience. Focus on keywords that cover the main topics and search queries related to your business.
    You can use keyword research tools such as Google Keyword Planner, Ahrefs, or SEMrush to identify popular keywords and their search volumes.
  2. Identify your competitors: These are mainly the businesses and websites that compete for the same keywords and target audience as your brand.
  3. Analyze search results: Perform a Google search on each keyword on your list and analyze the search results. Take note of the top-ranking websites as well as any paid ads appearing on the search engine results pages (SERPs).
  4. Calculate your Share of Search: Do this by dividing the number of times your website appears in the top search results (organic and paid) by the total number of times any website appears in those same results, then multiply the result by 100 to get your Share of Search percentage.
    Do this for each keyword and calculate the average across all keywords to get an overall
    Share of Search percentage.
    Share of Search = (Brand Search Volume / Total Industry Search Volume)
    Share of Search Percentage = (Brand Search Volume / Total Industry Search Volume) x 100
  5. Track competitor performance: Repeat the above calculation for each of your competitors to get their Share of Search percentages.
    This information will allow you to compare your brand’s performance and identify areas where you need to improve your search visibility.
  6. Monitor regularly: The Share of Search metric is dynamic and changes over time as search algorithms update, competitors adjust their strategies, and new content is published.
    Monitor your Share of Search regularly (e.g., monthly or quarterly) to track your progress and adjust your SEO and digital marketing strategies to stay on top.

Additionally, you can use tools such as SEMrush, Ahrefs, Moz, and Google Analytics to automate your process. These will save you time and provide more accurate results by continuously monitoring search rankings, keyword performance, and competitor analysis.

To complete your digital marketing arsenal and set yourself apart from your competition, check out our digital marketing courses and resources on OnDigitalMarketing

Here you’ll find all the latest and most effective ways to elevate your marketing strategy and transform your digital content, as prescribed by some of the greatest minds in the online marketing space. 

Interpreting Share of Search Results and Identifying Areas for Improvement

All men can see these tactics whereby I conquer, but what none can see is the strategy out of which victory is evolved.

— Sun Tzu

Analyzing your Share of Search results is a crucial step in understanding your brand’s position in the market and the effectiveness of your digital marketing efforts. 

In the previous section, we covered how you can calculate and track your Share of Search. Now let’s decipher and interpret the information you got from your calculations, and explore how you can identify areas of improvement from that data. 

So then, here are some steps you can take to help interpret your Share of Search results from the previous section.

  1. Benchmark against competitors: Compare your Share of Search results with that of your main competitors. This will help you gauge your brand’s relative performance within the industry, and most critically, against your biggest competition.
  2. Analyze trends: Examine the historical trend of your Share of Search and take note of any seasonal fluctuations or significant changes over time. This will help you identify potential opportunities or challenges in your marketing strategy.
  3. Evaluate keyword performance: Break down your Share of Search results by individual keywords or keyword groups. This will clarify the search terms driving the most traffic and contributing the most to your overall Share of Search.

Identifying Areas for Improvement

Once you have interpreted your Share of Search results, it’s time to identify areas for improvement. Here are the steps you’ll need to follow to do this:

  1. Optimize underperforming keywords: Identify underperforming keywords and develop targeted strategies to improve their Share of Search.
    This may involve optimizing your website content, adjusting your paid search campaigns, or conducting further keyword research.
  2. Focus on high-potential keywords: Determine what keywords have the highest potential for driving traffic and conversions, and prioritize them in your marketing strategy. You may need to reallocate resources to focus on high-potential search terms.
  3. Analyze competitor performance: This will help you identify areas where they may be outperforming you, highlighting opportunities to enhance your digital marketing strategy and gain a competitive edge.
  4. Refine your content strategy: Identify gaps in your content based on your Share of Search analysis, and revise your content strategy to address the needs and interests of your target audience.
  5. Continuously monitor and adjust: Regularly review your Share of Search results and make necessary adjustments to your marketing strategy to stay competitive.

Enhancing Customer Understanding and User Experience

The success of your digital marketing strategy depended on your understanding of your customers and their needs. Analyzing your Share of Search results is one of the most effective ways you can build this knowledge. 

It helps you narrow down your potential areas for improvement and gives you valuable insights into your target audience and their search intent. Share of Search can also be a tool for refining your user personas so they accurately reflect your target audience’s needs and preferences. 

Another important aspect of understanding your Share of Search is how it helps improve your content strategy. An analysis of your Share of Search will help direct adjustments to your content strategy so better aligns with your audience’s search intent through targeted keywords. This is one of the major ways through which you can build and retain a customer base.

Take Action: Start analyzing your Share of Search data today to gain insights, improve your user experience, and drive your digital marketing strategy forward.

Clearly, Share of Search is integral to your business success, so how can you make the most of it? Well, here’s how …

Tips and Strategies for Improving Share of Search

The competitive digital landscape demands that you constantly adapt and optimize your strategies to maintain and grow your online presence. Here are some of the methods you can use to improve your Share of Search to effectively compete in the market.

  • Perform thorough keyword research: Seek out highly relevant keywords for your niche, focusing on search trends and long-tail opportunities to improve your ranking.
  • Optimize on-page SEO: Make sure that your content, titles, headings, meta descriptions, and image alt tags are optimized for target keywords, and create engaging content for your audience.
  • Build high-quality backlinks: Build authoritative and relevant backlinks through guest posting, content partnerships, and other strategies to strengthen your domain authority and boost your search engine ranking.
  • Leverage social media: Share content on social media platforms to increase visibility, drive traffic to your website, engage with your audience, and identify trending topics through social listening tools.
  • Monitor and measure your progress: Regularly track website performance using analytics tools, adjusting strategies as needed. Keep an eye on keyword rankings, organic traffic, and conversion rates to ensure your efforts yield results.

The table below provides a comprehensive overview of key performance tracking metrics for monitoring the success of your marketing efforts.

Metrics Description Key Tools Benefits
Organic Traffic Measure the number of visitors from organic search results Google Analytics Evaluate SEO effectiveness
Conversion Rate Calculate the percentage of website visitors who convert Google Analytics Assess campaign performance
Click-Through Rate Determine the ratio of users who click on a specific link Email marketing platforms Optimize email campaigns
Return on Investment Measure the profitability of an investment or marketing effort Marketing analytics tools Assess overall marketing effectiveness

There you have it—an in-depth look into the Share of Search metric and how you can use it to boost your market share, establish your online presence, and potentially turn your content strategy into profit. 

But to give yourself and your business a leg-up, you’ll need a bit more …

Unlocking the Power of Share of Search: Elevate Your Digital Marketing Strategy

With its insights into your brand awareness, competitive analysis, and market share, Share of Search is arguably one of the most essential aspects of a successful digital marketing strategy

But how do you make the most of your Share of Search? Well, this is where OnDigitalMarketing comes in. 

At OnDigitalMarketing, we provide a comprehensive range of courses and resources geared towards helping you make the most digital marketing strategy, including through optimizing your Share of Search. 

These resources are compiled from the latest and most effective trends in digital marketing, and a cohort of experts from Google, MailChimp, and Meetup, including our founder, Jake, who has about two decades of experience.

In addition to these resources, we also offer the textbook “A Beginners Guide to Digital Marketing and Social Media.” A comprehensive digital marketing asset that covers:

  • Foundations of digital marketing
  • Research fundamentals
  • Strategy development
  • Campaign management
  • Online analytics

So if you’re ready to master online marketing, and learn how to make the most of your Share of Search, visit OnDigitalMarketing to get started. You can also get in touch with us at [email protected] with any questions or comments, and sign up for our newsletter to stay on top of the latest developments in the world of digital marketing.

View-Through Conversion: Measure Your Ad Impact

In the fast-paced world of digital marketing, staying up-to-date with the latest trends and tools is essential to maintaining your competitive edge and driving meaningful results for your business. 

For example, did you know that solely relying on good old click-through conversions (ctc) as a means of tracking your ad campaign effectiveness is no longer good enough? No?

Well, this is just one example of how previously foolproof techniques are steadily getting less effective as metrics to ensure the success of your digital marketing strategy

Thankfully, there’s an easy fix to this. So, if you’re looking to update your marketing arsenal so you can stay ahead of the curve, you’ve come to the right place.

Today we take a look at View-Through Conversions (VTC), an emerging digital marketing metric that helps you analyze your conversions beyond traditional click-through conversions. 

You see, VTC helps you track your user behavior after a user views your ad but does not click on it, and provides valuable insights into your user behaviors and ad impact. 

Indeed, incorporating VTC into your digital marketing strategy will give you insights into your campaigns, like never before, and help you optimize for better results. 

Join us as we dive into the world of View-Through Conversions as we explore:

  • What it means to your digital marketing strategy
  • How it will help you drive long-term conversion
  • How to use VTC and CTC for the ultimate strategy

In addition to all these, we’ll also put you on to one of the best resources to broaden your digital marketing knowledge, so you can always stay one step ahead of your competition. 

But first, an introduction to the star of the show—View-Through Conversion….

What Is View-Through Conversion?

View-Through Conversion is a metric used to indicate the effectiveness of your display and video advertising campaigns. It represents the number of users who saw your ad but did not click on it and later completed a desired action on your website or app. 

View-Through Conversion is valuable because it helps you understand the impact of your ads beyond immediate click-through conversions. It accounts for the influence of your ads on user behavior, even if they don’t immediately interact with your advertisement.

The success of a page should be measured by one criterion: Does the visitor do what you want them to do?

— Aaron Wall

How View-Through Conversion Differs From Click-Through Conversion

There are two primary types of conversions in digital advertising: click-through conversions and View-Through Conversions

Click-through conversions are the traditional metric used to measure the success of an ad campaign. They represent the number of users who clicked on an ad and then completed a desired action, perhaps making a purchase or signing up for a newsletter.

View-Through Conversions, on the other hand, measure the number of users who saw an ad but did not click on it, and later completed the desired action. 

This is typically attributed to the ad’s influence on user behavior, even without direct interaction

View-Through Conversions (VTC) and click-through conversions differ in three main key ways:

  • User interaction: Here the interaction is direct since the user actively engages with your ad by clicking on it.
    This is unlike with View-Through Conversions where the interaction is indirect since the user doesn’t actively engage with your ad, although the ad still influences their behavior.
  • Conversion attribution: A click-through conversion is attributed to a user clicking on an ad, which in turn leads them to complete the desired action. However, with VTC, conversions are attributed to the ad view within a predefined attribution window.
    With VTC, it’s hypothesized that the ad’s presence influenced the user’s decision to complete the desired action, even without direct interaction.
  • Influence on user behavior: Click-through conversion has a strong, direct influence on user behavior since the user actively interacts with your ad and immediately performs the desired action.
    However, with View-Through Conversions, the influence is more subtle. The ad influences the user’s decision-making process over time, even if they did not click on the ad.

For clarity, here’s a table comparing click-through and View-Through Conversions.

Aspect Click-Through Conversion View-Through Conversion
User Interaction User clicks on the ad User views the ad without clicking
Conversion Attribution Attributed to the click on the ad Attributed to the ad view within the attribution window
Brand Awareness Impact Strong direct influence (immediate action) Strong indirect influence (subtle, longer-term effect)
Measuring Difficulty Easier to track and attribute More challenging to track and attribute accurately

How View-Through Conversion Works

Typically, in digital advertising, click-through conversions are the go-to metric for showing the effectiveness of an ad campaign. But there’s just one problem, click-through conversions alone don’t provide a complete picture of how well an ad is performing. 

But this is where View-Through Conversions come into play, and outshine click-through conversions. So let’s take a closer look at the mechanics behind View-Through Conversions, how they work, and what makes them the better option for your conversion tracking.

Ad Impressions and Ad Viewability

At the heart of View-Through Conversions are ad impressions. An ad impression occurs when an advertisement is displayed to a user on a webpage, app, or other digital platforms. 

Ad viewability, on the other hand, measures whether the ad was visible on the user’s screen and for how long. 

According to the Interactive Advertising Bureau (IAB), an ad is considered viewable if at least 50% of its pixels are visible on the screen for a minimum of one second for display ads and two seconds for video ads.

Understanding ad viewability is crucial for gauging the effectiveness of your ads. If users cannot see your ads, they are less likely to engage with them, leading to poor campaign performance. 

Attribution Window

The attribution window, also known as the conversion window, is a crucial aspect of View-Through Conversion tracking. It refers to the time frame during which conversion may be credited to an ad impression. 

For example, if the attribution window is set to 24 hours and a user sees your ad, then makes a purchase within that time frame, the conversion will be attributed to that ad impression.

Different platforms, such as Google Ads, Facebook Ads, or programmatic ad networks, allow advertisers to customize their attribution windows based on their specific business needs and campaign objectives. 

The ideal attribution window may vary depending on factors such as the sales cycle, user behavior, and the type of product or service being advertised. 

User Behavior and Post-view Conversions

View-Through Conversions rely on understanding your user behavior and the interactions that occur after a user has viewed an ad. 

In our textbook “A Beginners Guide to Digital Marketing and Social Media,” we emphasize the importance of empathizing with your target audience’s online habits and leveraging user-centric marketing strategies. 

This is extensively covered in the second section of the book, “Research Fundamentals for Online Marketing” from Chapter 5 through Chapter 11, where we turn the spotlight on your customer and how you can win them over

By analyzing user behavior, you gain valuable insights into:

  • How users engage with your ads 
  • Actions they take after viewing your ads
  • Factors that influence their decision to convert

Post-view conversions refer to the actions your users take after viewing an ad without clicking on it. These conversions are harder to track and attribute since they may involve multiple touchpoints and indirect interactions with your brand. 

However, they are still valuable because they indicate that your ad made an impression on your users and influenced their decision-making process.

Expand Your Conversions Knowledge

View-Through Conversions provide a more comprehensive picture of your ad campaign’s effectiveness by considering both direct and indirect user interactions

VTC helps you stay on top of your ad impressions, ad viewability, attribution windows, and user behavior, so you can optimize your marketing efforts for better performance and higher return on investment. 

To maximize your View-Through Conversion metrics and the insights it offers on your users, check out OnDigitalMarketing’s textbook

Chapter 5: Getting to Know Your Customer, for example, is a great place to start if you wish to enhance your understanding of user habits and foster trust online, ultimately creating a more effective and user-centric digital marketing strategy. 

The Significance of View-Through Conversion in Digital Advertising

In the world of internet customer service, it’s important to remember your competitor is only one mouse click away.

— Doug Warner

To stay ahead of their competition, more businesses are now leveraging the power of digital advertising to reach their target audience and drive conversions. 

Digital advertising involves a wide range of ad formats, including, display ads, video ads, social media ads, and more. However, measuring the effectiveness of these ads can be a challenge. 

For a while, click-through conversions had been the standard metric for measuring ad impact. But with digital advertising, click-through conversions don’t paint a clear enough picture of how well your campaigns are performing. 

To fill this gap, View-Through Conversion, with its multi-pronged, long-term series data has emerged as the better option for evaluating the performance of display and video ads. 

To paint a clear picture, let’s zoom in on its specific significance to your digital advertising efforts.

Assessing the Impact of Display and Video Advertising

Display and video advertising are essential components of a comprehensive digital marketing strategy. They help build brand awareness, attract new customers, and drive engagement. 

However, to truly understand their impact, it’s necessary to measure the success beyond click-through conversions (CTC).

VTC offers a more complete picture of the overall performance of display and video advertising campaigns by accounting for users who don’t immediately click on an ad but still convert later. 

For example, a user might see a display ad for a product but not click on it. Later, they may remember the product and visit the advertiser’s website directly to make a purchase. 

In this case, the display ad still had a significant impact on the user’s decision to buy, even though they didn’t immediately click on your ad.

Gaining Insights on Ad Creatives, Placements, and Formats

VTC data also provides valuable insights into the effectiveness of different ad creatives, placements, and formats. 

By analyzing your VTC, you can determine which ad designs resonate with your target audience, which placements generate the most engagement, and which ad formats perform best in terms of conversions.

For example, you may find that your video ads have a higher VTC rate than your display ads, indicating that video content is more effective at driving conversions for your particular audience. 

Similarly, you might discover that ads placed on specific websites or within certain content categories generate more View-Through Conversions than others, allowing you to optimize your ad placements and formats for better results.

These insights will help you refine your ad creatives, placements, and formats so you can maximize the impact of your advertising campaigns and improve your ROI.

Understanding User Behavior and Interactions With Your Ads

Another critical aspect of VTC is its ability to provide insights into user behavior and interactions with ads. 

Through an analysis of your View-Through Conversion data, you’ll be able to identify the patterns in user behavior that influence their decision to convert. You can then use this information to create more targeted and effective ad campaigns. 

For example, your VTC data may reveal that users who engage with a specific type of ad content, say interactive video, are more likely to convert than those who view static display ads. 

This insight will inform future ad campaigns by encouraging you to invest more in interactive content as it may drive higher conversion rates.

Additionally, understanding user behavior will help you identify potential areas for improvement in your campaigns. For instance, if a higher percentage of your users view an ad but don’t convert, this may indicate a need to adjust your ad creative or messaging. 

Understanding your View-Through Conversions is essential to your marketing campaign optimization efforts. But to make the most of the insights you get from your VTC, you need in-depth knowledge of the metric and the impact it has on your marketing strategy.

For more on how you can build your View-Through Conversions, visit us on OnDigitalMaketing. Here you’ll find the tools, resources, and information you need to maximize your VTC and, as a result, your conversions. 

Key Takeaway: Implement proven techniques to improve user behavior and increase conversion rates, such as providing incentives, enhancing user experience, and leveraging remarketing tactics.

Implementing View-Through Conversion Tracking

The best marketing doesn’t feel like marketing.

— Tom Fishburne

Once you have a solid understanding of your VTC, you can implement tracking to gather valuable data and optimize your campaigns, let’s look at what this might look like.

Overview of Conversion Tracking Tools

Conversion tracking is essential for measuring the effectiveness of your marketing campaigns so you can make data-driven decisions. 

There are many conversion tracking tools you can take advantage of, each with its own set of features and benefits, so here are some popular options you might want to consider:

  • Google Ads: this offers comprehensive tracking and reporting, and integrates with other Google tools
  • Facebook Ads Manager: this tracks a range of actions, and offers customizable attribution windows for Facebook and Instagram ads
  • Google Analytics: which tracks various online actions, offers detailed reporting and integrates with Google Ads
  • Adobe Analytics: offers you real-time tracking and analysis for multiple channels, advanced segmentation, and data visualization tools
  • HubSpot: a suite of marketing automation tools, conversion tracking, lead capture forms, and management with detailed reporting, integrates with other HubSpot tools

Configuring View-Through Conversion Tracking in Google Ads

be found with Google Ads

Google Ads is the most popular choice for conversion tracking, including VTC tracking. Here are the steps you’ll need to take to configure your VTC tracking in Google Ads:

  1. Sign in to your Google Ads account: Log in to your Google Ads account and navigate to the “Tools & Settings” menu in the upper right corner.
  2. Access the conversion tracking settings: Click on “Conversions” under the “Measurement” section to access the conversion tracking settings.
  3. Create a new conversion action: Click the “+” button to create a new conversion action. Select the appropriate category for your conversion, such as “Purchase” or “Sign-up.”
  4. Configure the conversion action: In the “Conversion action settings” section, choose “View-Through Conversions” as the conversion source. This will enable View-Through Conversion tracking for your display and video ads.
  5. Set the attribution window: Specify the attribution window for View-Through Conversions, which is the time frame during which a conversion will be counted after a user has viewed your ad.
    The default window is 1 day, but you can adjust this based on your campaign goals and user behavior.
  6. Save your settings: Click “Create and continue” to save your settings and complete the setup process.

After successfully completing these setup processes, you’ll be able to track and analyze the performance of your display and video campaigns in terms of View-Through Conversions. 

But setting up your VTC tracking in Google Ads is just the first step. For more accurate insights, you need the right attribution model. So let’s consider what that might look like. 

Choosing an Appropriate Attribution Model

An attribution model determines how credit is assigned to different marketing channels for driving conversions. Popular attribution modeling techniques include:

  • Last-click attribution: this assigns all credit to the last touchpoint before a conversion
  • First-click attribution: this assigns all credit to the first touchpoint in the customer journey
  • Linear attribution: this assigns equal credit to all touchpoints in the customer journey
  • Time decay attribution: this assigns more credit to touchpoints closer to the time of conversion
  • Data-driven attribution: this uses machine learning to analyze conversion data and assign credit based on the impact of individual touchpoints

To find the right attribution mode for you, consider your business goals and the length of your sales cycle. For instance, if your sales cycle is long, you may want to use a data-driven attribution model to account for the impact of touchpoints across the entire customer journey. 

But if you have a short sales cycle, you may want to look into using a time decay attribution model to give more credit to touchpoints closer to the conversion.

Drowning in data? Get in touch with us at OnDigitalMarketing with your questions or comments, we’ll be happy to help. 

You can also sign up for our monthly newsletter to stay on top of the latest tips and trends to maximize your conversion tracking and improve your marketing strategy.

Analyzing and Optimizing View-Through Conversions

digital marketers analyzing results on computer

Without data, you’re just another person with an opinion.

— W. Edwards Deming

Analyzing and optimizing your View-Through Conversions is crucial to building a successful digital marketing strategy as it helps provide valuable data about your ads’ impact and reach.

To interpret your VTC data, you’ll need to understand the total number of View-Through Conversions, which represents the users who converted after seeing your ad but not immediately clicking on it. 

This number is compared to the total click-through conversions, providing insight into the influence of your ad impressions. 

The VTC rate, which is the percentage of ad impressions leading to a conversion, is also essential. However, interpreting these numbers should be contextual, considering campaign goals and industry benchmarks.

To identify your high-performing ads and placements, examine the VTC rates of each ad creative and placement. Those with higher VTC rates are more effective at driving conversions. 

This comparison should extend to different ad placements, like websites, apps, or social media platforms.

Additionally, there are some other techniques you can employ to optimize your campaigns. These include strategies such as A/B testing, which is an effective method for optimizing your ad creatives and formats by testing multiple versions of your ad simultaneously to identify the most effective one.

The different variations can include design, copy, or format changes, with each version allocated an equal number of ad impressions.

You can also try remarketing campaigns targeting users who’ve previously interacted with your brand, increasing your likelihood of conversion. 

To optimize remarketing campaigns, analyze the VTC rates for different audience segments, identify the most responsive ones, and allocate higher advertising budgets accordingly. 

Use A/B testing to improve your remarketing ad creatives and formats. Consider adjusting the frequency and timing of your remarketing ads to optimize VTC rates. 

With both these strategies, remember, experimentation is key to finding a balance that drives conversions without overwhelming your audience.

Balancing Click-Through and View-Through Conversions

Balancing click-through conversions (CTC) and View-Through Conversions (VTC) is the secret to an effective digital marketing strategy. Instead of focusing exclusively on one, successful campaigns nurture both immediate actions and brand awareness.

To evaluate your campaign performance, you’ll need to examine key performance indicators (KPIs) like conversion rates, cost per acquisition (CPA), and return on investment (ROI). 

But equally important to these are qualitative factors like audience engagement, sentiment, and brand perception. These provide context for understanding campaign performance and guide future marketing initiatives.

Optimizing your marketing strategy for better ROI involves:

  • Tweaking ad creatives and placements to boost engagement
  • Reallocating budgets to high-performing channels
  • Refining your target audience

The aim is to strike a balance between CTC and VTC. While CTCs often indicate immediate sales, VTCs suggest long-term impacts on brand awareness and customer loyalty. 

If your ads have a high VTC rate but a low CTC rate, consider adjusting your ad creatives or incorporating more compelling calls to action.

A comprehensive approach to conversion tracking monitors both CTC and VTC across all channels and provides you with an accurate understanding of your campaigns’ impact. 

This will require setting up appropriate tracking mechanisms, like conversion pixels, Google Analytics goals, and custom event tracking. Also, use an attribution model that accurately reflects each marketing channel’s contribution to your conversions.

Expert Tip: Consider the customer journey and the role of various touchpoints in driving conversions. Align your CTC and VTC strategies with different stages of the customer journey to create a seamless and impactful user experience.

Enhance Your Marketing Strategy Through Innovative Conversions

smiley face

So there you have it—an in-depth look into the View-Through Conversion and the various ways it can impact your marketing and campaign optimization. The only thing that’s left is implementing VTC into your strategy

But to do that successfully, you’ll need to keep abreast of all the developments and techniques to maximize your View-Through Conversions, and this is where OnDigitalMarketing comes in. 

With our comprehensive range of courses and resources on all things digital marketing and analytics, you’ll be hard-pressed to find a better source of marketing information. 

Our digital marketing content is compiled by leading practitioners in the field, including a cohort of experts from top companies like Google, MailChimp, and Meetup. 

It also includes insider tips from our founder, Jake Cook—a Montana State University Professor, with almost two decades of experience in marketing. 

Thanks to the impactful knowledge gained from our lessons, some of our course alumni have gone on to do incredible things in the digital marketing world. 

For example, Ben and Carlee now work embedded at Google as part of an agency relationship with R/GA in San Francisco and Tokyo. Abby works with the Fortune 50 on customer experience management software implementations… and the list goes on. 

So, if you’re ready to master digital marketing and join our community of expert online marketers, visit us on OnDigitalMarketing to get started. 

Alternatively, you can check out our book “A Beginners Guide to Digital Marketing and Social Media” and start growing your practical knowledge on View-Through Conversions and other digital marketing concepts today.

How to Use SEO Software to Boost Your Rankings

With over a billion websites on the net and another one being built every three seconds, there is no guarantee that your website will rank at the top of search engines like Bing or Google. It can be even more frustrating if you’ve recently launched a new website for your business.

Google and Bing prioritize the highest-quality content, and as a new player in the field, your website may not have established the necessary credibility to rank well.

Luckily, through effective digital marketing resources and tools like search engine optimization (SEO), you can elevate your website to the top of search engine rankings, attracting more traffic and conversions.

Search engine optimization is an online marketing strategy that involves refining a website or webpages to enhance their visibility and ranking in search engine results pages (SERPs). 

This is achieved through techniques such as keyword research, quality content creation, and optimizing for mobile devices.

However, manually implementing SEO optimization can be time-consuming, tedious, and prone to errors. 

This is where SEO software comes into play; providing a solution to streamline and automate these tasks, making the SEO optimization process more efficient and effective.

SEO software refers to any type of tool or software application designed to assist website owners, digital marketers, and SEO professionals to optimize their websites for search engines.

By utilizing SEO software for your website, you can enjoy multiple benefits such as: 

  • Saving time, since tasks that would have taken hours, such as keyword research, site audits, and backlink analysis, can now be completed within minutes
  • Conveniently accessing the data and insights you need to make informed decisions about your website, since the software can track your site’s performance, analyze your competitors, and identify areas for improvement
  • Optimizing your content for the right keywords and attracting targeted, organic traffic
  • Identifying high-quality backlink opportunities and tracking the effectiveness of your link building efforts

In today’s article, we’ll discuss different ways to utilize SEO software as an effective digital marketing tool to achieve better rankings for your website or webpage.

By implementing these strategies, you can rest assured that your website is optimized for success.

1 – Optimizing Your Web Content

When users demonstrate a desire to stay on your website, it increases the likelihood of achieving higher rankings. Google naturally perceives such sites to be meeting users’ expectations effectively.

However, randomly generating content for your website will hardly improve your ranking in the search engines. You’ll want to switch to a more consistent content SEO practice that will satisfy your target audience and persuade them to stay on your site.

This can be accomplished in three major ways: 

1 – Optimizing Page Speed

illustration comparing conversion rate and page load speed in seconds

Source: portent.com

Every second counts when it comes to page speed. Research shows that most online buyers expect a website to load within two seconds. Each additional second of load time increases their chances of leaving the site.

This can result in higher bounce rates, reduced page views, and ultimately lower SEO rankings.

Unfortunately, most mobile pages take much longer to load than their desktop counterparts, and mobile users expect pages to load much faster on their mobile devices. If the page takes too long to load, users will immediately bounce, causing your site to lose out on a large number of potential customers.

Jillian Streit, website strategist at Blue Frog

Fortunately, you can take advantage of available SEO tools to increase your page load speed

A notable example is the Google PageSpeed Insights (PSI), a free tool that tests your website’s performance. It helps identify areas that are slowing down your website and suggests ways to improve them.

Another useful free SEO software tool is the WebPage Test, which has partnered with Cloudflare. It provides free speed tests and offers a detailed breakdown of how fast the various elements of your page load.

The tool also allows you to run customized page load time tests based on different user conditions, such as location, connection, time, and browser. This helps you understand how different visitors experience your site.

There is also Accelerated Mobile Pages (AMP), a coding standard that enables websites to load faster on smartphones. It’s a Google feature that makes heavy desktop websites more compatible for mobile phones, ensuring faster loading times.

Adopting AMP has proven to be an effective method for boosting rankings, with up to 80% of publishers reporting increased visibility and click-through rates after adopting the software. 

Furthermore, a study revealed that Google AMP pages offer loading speeds four times faster and consume eight times less data compared to conventional mobile-optimized pages.

2 – Optimizing Content Visibility

illustration comparing the average content length with Google ranking

Source: quicksprout.com

When it comes to content for your website, there’s no substitute for quality. The key driver for your search engine ranking is relevant, authoritative content. 

The quality of your content will highly influence your site’s dwell time (the amount of time that visitors spend on your site) and ultimately affect SEO ranking.

Visitors who find rich, unique, and useful content on your site will stay longer to consume it all. This improves your website’s traffic, enhancing its relevance and authority.

There are several ways to further optimize your content’s visibility: 

  • Identify and target particular keyword phrases
  • Use keywords and metadata strategically, such as placing them in titles and alt tags 
  • Constantly monitor your rankings with ranking tools to make adjustments accordingly
  • Strategically link to relevant sources

High-quality long copy can also help to increase your content’s visibility. According to a past study, long copy ranging between 2,000 and 2,500 words ranks highest in search engines. 

While SEO ranking doesn’t entirely rely on content length, long copy provides a better opportunity to offer more value, add keywords, incorporate backlinks, and increase dwell time.

Websites that produce rich content tend to get more links than those with short copy content. In a previous study by Moz that aimed to see the correlation between backlinks and word count, the results showed that people are more willing to link to in-depth content than they’re willing to link to short-form content.

Fun Fact: On average, a webpage that secures a first-page ranking on Google contains more than 2,000 words of content.

3 – Improving User Experience 

When users can’t find what they need on your site right away, chances are that they’ll leave and never return.

There’s a simple concept that Google follows: if you can’t offer an excellent good user experience, then you don’t deserve any promotion in search engine rankings. 

A positive user experience not only leads to increased user satisfaction but also improves metrics such as bounce rate, dwell time, and conversions, which can positively impact your rankings.

One way to create a better user experience is through mobile optimization

More and more online buyers are consuming content on their mobile phones. A recent report from Hitwise revealed that nearly 60% of all web searches come from mobile phones, with sectors like food and beverage reaching 70%.

According to our analysis, 62% of searches resulting in a visit to the Hitwise Retail 300 (a collection of the top 300 retail websites) now come from smartphones or tablets.

By optimizing your site for mobile users, you can provide a seamless experience across various screen sizes and improve user satisfaction. The more mobile-friendly your site is, the more time your visitors will likely spend there.

Ensure your website is mobile-friendly using SEO tools that offer mobile-friendly testing. This helps you identify any responsiveness or usability issues specific to mobile devices, allowing you to optimize your site accordingly.

Below are popular SEO tools to consider:

  • Google mobile-friendly test: A free SEO tool from Google that allows you to test how mobile-friendly your website is.
    Simply enter your website’s URL, and it will analyze the page and provide feedback on its mobile-friendliness, highlighting any issues that need to be addressed.
  • WebPage test: A performance testing tool that includes a mobile-friendly test feature.
    It analyzes your website’s mobile performance, including rendering and usability, and provides insights for optimizing the mobile experience.
  • HubSpot website grader: A free tool that provides an overall website analysis, including a mobile-friendly assessment.
    It tests your site’s mobile responsiveness and offers recommendations for improving the mobile experience.
  • Moz: A widely-used SEO tool that includes a mobile-friendly testing feature.
    It assesses your website’s mobile-readiness, identifies potential issues, and offers suggestions to optimize your site for mobile devices.

Another way to improve your site’s user experience is by enhancing its readability. You don’t want your audience to stop reading your content halfway and leave your site because they find it too difficult to digest.

Consider SEO software tools that can assist you in assessing and enhancing the readability of your website’s content; such as Textmetrics, Hemingway Editor, The Readability Test Tool, Yoast SEO, and Readable.

These software will analyze factors like sentence structure, paragraph length, word choice, and readability scores.

Pay specific attention to the readability scores, since they indicate the reading level required to understand your content. Aim for a lower readability score to make your content more accessible and easier to comprehend.

Some of these SEO software will even flag instances of passive voice or complicated language that may make your content difficult to read. Opt for active voice and use plain language to make your content more engaging and understandable.

Furthermore, the SEO software tools will ensure that your headings and subheadings are appropriately structured and tagged, helping both visitors and search engines understand the hierarchy and organization of your content.

Expert Tip: A well-organized and intuitive navigation menu can greatly enhance the user experience. Ensure that your website’s navigation is clear, easy to follow, and allows visitors to find what they need quickly.

2 – Conducting Keyword Research 

Once you have a user-friendly website in place, the next crucial step is to research key phrases and words. This helps you to determine precisely what your clients and target customers are looking for on Google and other search engines

Failure to conduct a proper keyword analysis may lead to creating content that your target audience may never read.

Fortunately, there are several keyword research tools that can help you determine the most common words and phrases relating to your content, and your competitors using these terms. 

When used correctly, these keyword research tools will simplify and streamline your workflow, making it easier to target the right keywords and provide you with the data you need to rank for them.

They include: 

If you’re new to SEO, a free keyword research tool will help you discover some great keywords for your website.

However, as your website continues to grow and your time becomes limited, paid keyword research tools are a more convenient option. They provide more data and allow for more efficient workflow, helping you find the right keywords in less time.

Good examples of paid keyword research tools are Ahrefs and Semrush, which can also assist in local SEO research.

3 – Analyzing Your Website Performance

SEO is a marathon, not a sprint. The top ranking websites are as a result of months (or even years) of hard work, optimizations, and consistent content uploads while fixing technical SEO and improving internal links.

Therefore, while content is king when it comes to boosting your search engine rankings, you need to analyze your website’s performance to ensure it’s reaching its full potential. 

You can do this through various steps: 

1 – Conducting Competitor Analysis 

Compare the content, design, and overall presence of your website to your competitors, and identify areas for improvement.

Software SEO tools like SpyFu, cognitiveSEO, and Semrush offer robust competitor analysis features, including keyword analysis, banklink analysis, traffic analysis, rankings and visibility, social media analysis, and content analysis.

Through these different analyses, you can gain valuable insights into your competitors’ strategies, strengths, and weaknesses. You can see what keywords they’re targeting, the backlinks they’re building, and the type of content they’re creating.

You can also monitor their SEO campaigns by tracking their link building activities, keyword rankings, and website changes. 

With all this information, you’ll be able to make effective, data-driven decisions, refine your own SEO approach, and stay ahead in the competitive landscape.

2 – Tracking Your Website’s Ranking

You need to track your website rankings over time to see if your SEO efforts are paying off. 

With the right analytic tools, you can monitor your results to give you a better understanding of how your website is performing. You can track the number of visitors, page views, and other important metrics to get an idea of how successful your efforts are.

Google Search Console (GSC) is an excellent free SEO tool that can track your site’s Google search engine data. Moz is another great paid tool that can measure multiple search engine metrics for your site.

Other SEO software tools to consider include Google Analytics and Wix Analytics.

They’ll help you closely monitor your website’s visibility in search engines, make data-driven decisions to optimize your SEO strategies, and provide valuable insights into keyword performance.

You’ll also be able to identify what works and what doesn’t for your website, which will help you fine-tune your SEO marketing strategy and make improvements that will help boost your rankings.

Features to Look For in an SEO Software Package

When you work extra hard to produce quality content for your audience, you want to ensure that it gains maximum exposure and draws visitors to your website.

SEO software can be a powerful online advertising tool to make this happen. 

The right SEO software will help you analyze the effectiveness of your content in the best way possible, so that it surfaces higher and more frequently in search engines. 

Below are some of the top key features you should look for when selecting an SEO software package:

  • Rank tracking: Rank tracking is arguably the most critical feature in an SEO software.
    Choose a software that offers accurate and up-to-date rank tracking across different search engines and locations. Semrush or AccuRanker are great choices.
  • Social media integration: Search engines will analyze various aspects of your social media activity to gauge your online authority and relevance.
    Consider SEO social media marketing software like HubSpot and Hootsuite that will allow you to track social media mentions, analyze engagement metrics, and monitor social media performance alongside SEO efforts.
  • Banklink analysis: Backlinks are among the key drivers of search engine rankings, so it’s important to choose software that offers backlink analysis capabilities.
    This includes monitoring your own backlinks, analyzing competitor backlinks, and identifying opportunities to acquire high-quality links.
  • Keyword research and analysis: A good SEO software package should offer robust keyword research and analysis tools that will reveal target keywords you can use to drive traffic organically.
    Opt for SEO software with keyword research tools that can also reveal the monthly search volume of a particular keyword on Google, the SEO competition of the keyword, and the cost per click for the keyword on Google Adwords.
  • Site auditing: A great SEO software package should provide site auditing tools to identify technical issues that may affect your website’s performance in search engines.
    This includes checking for broken links, duplicate content, crawlability issues, and other factors that impact SEO.
  • Competitor analysis: Choose software that allows you to analyze and compare your website’s performance against competitors.
    This can include monitoring their rankings, backlinks, and overall SEO strategies to gain insights and identify areas for improvement.

With several options available on the market today, selecting the right SEO software for your website typically boils down to the one that offers the most features with the fewest limitations.

We recommend choosing an SEO tool that’s within your budget and won’t impose limitations (such as the number of keywords you can research and competitors you can analyze) that prevent you attaining maximum SEO optimization. 

As long as you select an SEO tool that provides as much functionality as you need, it will serve as a valuable asset to your business’s online promotion efforts.

If your budget allows, you may even choose to subscribe to different SEO tools simultaneously, since they can each offer different insights. 

Check out this detailed guide to top SEO tools and their features, including both paid and free versions.

The table below compares a selection of different SEO software packages based on their key features:

SEO Software Package Social Media Integration Backlink Analysis Site Auditing Competitor Analysis
Semrush Yes Yes Yes Yes
AccuRanker No No Yes No
Ahrefs Yes Yes Yes Yes
Moz Pro Yes Yes Yes Yes
Google Search Console No No No No
Serpstat Yes Yes Yes Yes
Raven Tools Yes Yes Yes Yes
SpyFu Yes Yes No Yes

SEO Software: The Digital Marketing Tool You Need to Outrank Your Competitors

From improving a website’s structure and content to tracking progress and analyzing results, the potential for success with SEO software is almost limitless. 

It can lead to unprecedented levels of success and exposure in the world of digital marketing.

This is why businesses or digital marketers cannot afford to operate without solid knowledge in SEO software tools.

At OnDigitalMarketing, it’s our mission to educate aspiring entrepreneurs and digital marketers on the different ways to leverage social media, the internet, and analytics to grow their brands and successfully promote their products or services.

We provide learning materials that cover a multitude of digital marketing topics, including SEO learning. 

If you’re just starting your journey to digital marketing, then our Beginner’s Guide to Digital Marketing and Social Media (written for an absolute beginner) is a perfect place to start. 

It covers key topics in digital marketing, including how to produce high-quality content to rank for SEO. The book also comes with a free SEO PDF from Moz that’s ideal for all SEO beginners.

Check out our Digital Marketing Syllabus to see in detail all the classes we offer.

Bonus Tip: Incorporate high-quality images, videos, infographics, and other visual elements into your content to make it more visually appealing and engaging for your audience.

Email Nurturing: How to Cultivate Strong Customer Relationships

It’s a regular day and you’re checking off your to-do list: drafting emails for a welcome sequence, going through analytics from a recent email campaign, and more. 

As you’re about to start your next task, you hear the notification bell on your phone

Curious, you check it out and see an email from your favorite newsletter—and there’s an intriguing subject line that has you itching to read it.

Without hesitation, you click on the email and spend the next five minutes laughing and enjoying its contents. Once you’re done, you can’t help but share it with your close friends to brighten their day.

As you get back to work, you find yourself eagerly anticipating the next newsletter.

A brand that sends such engaging emails earns the attention, trust, and loyalty of its email subscribers. 

They accomplish this by implementing effective email nurturing strategies, which we are going to discuss today. We’ll also cover:

  • How to leverage the power of crafty and intriguing subject lines to increase open rates
  • The best practices for email nurturing that increase brand awareness
  • How to implement design thinking principles into your email nurturing strategy to foster customer loyalty

Without further ado, let’s dive straight into how you can cultivate strong customer relationships through email nurturing.

1 – Leveraging the Power of Email Nurturing to Cultivate Strong Customer Relationships

Nurturing an email list is a delicate art that involves building and maintaining relationships with subscribers over time through a series of strategic and personalized email communications. We do so with the following overarching goals in mind:

  • Engaging and interacting with subscribers
  • Providing them with valuable content
  • Moving them closer to becoming loyal customers

At OnDigitalMarketing, we understand the importance of customer engagement in digital marketing. That’s why we advocate for implementing design thinking strategies in email nurturing.

illustration of design thinking multi-stage model

Design thinking is a problem-solving approach that emphasizes empathy, experimentation, and iteration to create innovative solutions. When applied to marketing, it helps businesses better understand their customers, uncover valuable insights, and develop effective strategies.

By delivering personalized and valuable content through email, businesses can create customized user experiences that boost engagement and open rates.

To illustrate, let’s imagine a scenario featuring an online fitness program that offers workout programs, nutrition guides, and motivational content. 

Your goal is to nurture its email list by providing valuable and engaging content that resonates with subscribers and encourages them to maintain an active and healthy lifestyle.

Here’s a step-by-step guide to how you can use design thinking to build a stronger customer relationship with your email list:

  1. Understand your customer: Start by gaining a deep understanding of your email subscribers through surveys, interviews, or by engaging with them on social media to gather insights into their fitness goals, challenges, and interests.
    For example, you may discover that many of your subscribers struggle with finding motivation to exercise regularly due to a busy schedule or a lack of variety in their workouts.
    To address this, empathize with them through an email sequence that provides actionable advice to keep their motivation levels up.
  2. Identify their needs and generate ideas: Jot down your subscribers’ needs, goals and pain points using your user persona template.
    This step allows you to brainstorm creative ideas that will provide value and engage your customers. Think outside the box and suggest innovative and creative ways to address their needs.
    For instance, a “Fitness Adventure Challenge” email series. Each email presents a new virtual fitness adventure where subscribers can unlock achievements and earn rewards by completing specific workouts or challenges.
  3. Design a prototype, test it, and collect feedback: Create a prototype of your email nurturing strategy by designing a sample email series for the “Fitness Adventure Challenge.”
    We recommend using visual elements, storytelling techniques, and interactive features to make it engaging and immersive. Test it with a small group of subscribers to gather feedback and refine your approach.
    Subscribers may provide positive feedback, expressing excitement about the interactive features, motivation from the virtual rewards, and enjoyment of the variety in the workouts.
    However, some may suggest adding nutritional tips or a community aspect to enhance the experience further.
  4. Implement and scale: Based on the feedback received and improvements suggested, launch the full “Fitness Adventure Challenge” email series to your entire email list.
    Monitor engagement metrics such as open rates, click-through rates, and subscriber responses to assess the impact of your nurturing strategy. Continuously iterate and refine the series based on ongoing feedback and analytics.

Statistics: By implementing the strategies contained in our worksheets and textbook, we’ve helped over 54 companies generate revenue totaling $350 million.

We’ve successfully presented these tactics at three undergraduate universities, following an in-depth and intense peer review process.

By leveraging the expertise of OnDigitalMarketing, businesses can elevate their email nurturing efforts to new heights.

Watch the video below to learn more about why email personalization is important.

2 – Crafting Effective Email Nurture Campaigns Through Personalization

Building meaningful relationships with your customers takes time and effort.

The nature of email nurturing allows you to maintain regular and consistent communication with your customers.

By staying in touch and consistently providing valuable content, updates, and offers, you create opportunities to engage and build a connection with your audience over time.

Consistency is key. 

It builds trust and keeps your brand top of mind for your customers.

Let’s explore how you can leverage personalization to create effective email nurture campaigns that engage your prospects and customers and ultimately drive better results:

Personalize Your Content

A person’s name is to him or her the sweetest and most important sound in any language.

Dale Carnegie.

Think about it.

How does it feel to hear someone say your name?

Absolutely fantastic.

So, instead of sending generic emails that greet your customers with a dreadfully boring opening such as “Dear customer” or even worse “Dear (company name) subscriber,” leverage personalization to make your emails feel tailored to each recipient. 

Say you run an online bookstore, and a customer named Emily has shown interest in mystery novels and historical fiction. 

To make the book recommendation sound like it’s coming from an old book-loving friend, consider addressing her by name and recommending new releases in those genres or offering exclusive discounts on similar books based on her past purchases.

It might go a little bit like this: “How’s it going, Emily? Discover Thrilling Mysteries and Engaging Historical Fiction Just for You.”

Write Engaging Email Copy

Engaging email copy is essential for capturing the attention and interest of your audience. 

It involves writing email content that speaks directly to your recipients, maintaining a conversational tone, and delivering value-driven information by leveraging the power of user personas.

Going back to our online bookstore example, we would recommend writing copy that adopts a conversational tone and addresses the recipient as a fellow mystery enthusiast.

Copy written in such a manner creates a sense of excitement and anticipation, highlighting the captivating nature of your bookstore’s collection. 

We would also advise you to make the copy emphasize the value-driven aspects of your bookstore by showcasing a diverse range of mystery genres in the email’s visuals and mentioning an exclusive discount as a special perk for being part of the community.

Additionally, use storytelling techniques in your copy to evoke emotions and engage the reader’s imagination

For instance, phrases such as “Step into the shadows,” “Enigmatic characters,” and “Heart-pounding suspense” create vivid imagery and build anticipation for the reading experience.

Write Compelling Subject Lines

Did you know that emails with compelling and personalized subject lines generate a 50% higher open rate?

To illustrate, let’s consider the subject lines of Morning Brew, a newsletter with a 4 million plus subscriber base and an open rate of 50%—way above the industry standards.

Morning Brew follows a meticulous approach when it comes to choosing email subject lines. First of all, they often use subject lines with fewer than five words that are super creative and curiosity-provoking

They have one or two writers on their team come up with four intriguing subject lines based on the content of the newsletter. They then conduct A/B testing on the different subject line suggestions.

Instead of sending the newsletter to their 4 million readers at once, they first segment their audience into four smaller batches of 80,000 readers. During this process, they assign different subject lines to each batch.

After the newsletter is sent, Morning Brew relies on analytics to evaluate the performance of each subject line to identify the one that generated the highest open rate.

They subsequently send this winning subject line to the remaining subscribers, increasing the likelihood of higher open rates. 

This approach allows them to fine-tune their email marketing strategy, improve engagement and relationship building, and deliver content that is captivating and relevant to their readers.

Expert Tip: Use personalized emails to create a customized user experience and increase email engagement and open rates in email nurturing campaigns.

The table below provides an overview of the demographic data of customers, including their age, gender, location, education level, employment status, and income bracket.

Customer ID Age Gender Location Education Level Employment Status Income Bracket
001 35 Male New York City Bachelor’s Employed $60,000–$80,000
002 42 Female Los Angeles Master’s Self-employed $100,000+
003 28 Male Chicago High school Unemployed $20,000–$40,000
004 56 Female Houston Doctorate Employed $80,000–$100,000
005 39 Male Miami Associate’s Employed $40,000–$60,000

By understanding these segments, businesses can tailor their email nurturing strategies to target specific customer groups effectively. 

This information can help businesses personalize their email content, promotions, and recommendations to resonate with their customers and drive engagement and conversions.

3 – Best Practices for Email Nurturing to Enhance Brand Awareness

man preparing email nurturing sequence

Email nurturing isn’t just about promoting your products or services.

It goes beyond promotional content and plays a crucial role in shaping brand awareness. It involves cultivating a strong brand image and building lasting relationships with your customers.

The most important thing to remember is you must know your audience.

—Lewis Howes

Every email you send provides an opportunity to showcase your brand’s values, personality, and unique selling points. 

By consistently aligning your email content with your brand identity, you reinforce the desired perception in the minds of your subscribers. 

It’s also about cultivating a strong brand image and building lasting relationships with your customers.

Here are some best practices for email nurturing that can help your business enhance its brand awareness:

  • Segmenting and personalizing emails: By segmenting your email list and personalizing your messages based on customer preferences and behaviors, you deliver targeted and relevant content to each subscriber, increasing engagement and brand loyalty.
    For instance, let’s revisit the online fitness program example. You can segment your email list into categories such as beginner, intermediate, and advanced levels and send workout recommendations and tips tailored to each subscriber’s fitness level.
  • Easy opt-in and opt-out process: Making it easy for your customers to opt-in or opt-out of your email communications is crucial for building relationships and maintaining trust.
    By giving clear instructions and ensuring a user-friendly process, you demonstrate transparency and respect for your subscribers’ preferences.
  • Consistent voice and tone: Using a consistent voice and tone in your emails that reflect your brand personality helps customers recognize and connect with your business. It builds familiarity and trust, contributing to enhanced brand awareness.
    For example, if you’re a marketer for a quirky and playful fashion brand, opt for a lively and light-hearted tone. Fill your copy with humor, creative language, and witty subject lines that resonate with your target audience.

OnDigitalMarketing has a comprehensive, evidence-based collection of worksheets and a textbook that is built around design thinking fundamentals to equip you with the only digital marketing education you will ever need to succeed.

This guide will help you gain industry insights across various marketing channels and topics, including:

  • Email
  • Search engine optimization
  • Social media
  • Digital strategy
  • Analytics and data visualization

The table below displays key performance indicators (KPIs) for email marketing campaigns, including open rates, click-through rates, conversion rates, and unsubscribe rates. 

These are crucial metrics for monitoring and optimizing the effectiveness of your email nurturing efforts and enhancing customer engagement.

Metric Definition
Open rate The percentage of recipients who opened the email
Click-through rate The percentage of recipients who clicked on a link or call-to-action within the email
Conversion rate The percentage of recipients who completed a desired action, such as making a purchase or filling out a form
Unsubscribe rate The percentage of recipients who unsubscribed from your email list after receiving an email

By monitoring and optimizing these metrics on an ongoing basis, you can improve the effectiveness of your email nurturing efforts, enhance your brand awareness, and increase customer engagement and loyalty.

Become Your Customers’ Digital Best Friend

Well, that’s a wrap on how to nurture your email list to build stronger relationships with your customers.

Remember, email nurturing is a powerful strategy for lead capture and relationship building in digital marketing. It allows your brands to engage with customers on a personal level, leading to enhanced customer experience and brand awareness

Implementing design thinking principles to personalize email copy, subject lines, and user experience brings you one step closer to cultivating stronger customer relationships.

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Guarantee: Everything we teach undergoes in-depth and intense peer review from third-party industry experts to ensure that our services are top-tier.

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Hard Bounce Email: How to Mitigate & Recover Your Sender Reputation

Imagine you own a well-known and respected restaurant in a bustling city.

Over the years, you’ve built a stellar reputation for serving delicious food, providing excellent service, and creating memorable dining experiences. 

As a result, your restaurant enjoys a steady stream of loyal customers, positive word-of-mouth referrals, and glowing reviews.

In the digital marketing realm, having a positive sender reputation is like being that reputable restaurant. 

Just as diners are loyal and look forward to frequenting your establishment, recipients trust and eagerly anticipate receiving emails from a company with a positive sender reputation.

Today, we’re going to discuss how you can mitigate hard bounce emails and ensure you maintain a high sender reputation for improved email deliverability. We’ll also discuss:

  • How email service providers determine your sender reputation
  • The benefits of implementing email authentication protocols
  • Anti-spam guidelines and regulations that you should abide by to ensure you never end up in the dreaded spam folder

Without further ado, let’s delve straight into the ultimate guide to mitigating hard bounce emails and recovering your sender reputation.

1 – How to Mitigate Hard Bounce Emails

By failing to prepare, you are preparing to fail.

— Benjamin Franklin

Although a hard bounce is defined as a phenomenon that occurs when an email is permanently rejected and cannot be delivered to the recipient, it’s not an occurrence that can’t be negated once it occurs.

There are several best practices that you can implement into your email marketing strategy to reduce hard bounces and improve email deliverability rates, including:

Maintain a Clean and Updated Email List

By ensuring that your list remains squeaky clean (updating and removing invalid or inactive addresses), you can improve email deliverability, reduce email bounce rates, and maintain a high-quality subscriber base.

Most email service providers make this extremely easy by providing bounce reports that categorize emails as either hard bounces or soft bounces.

Regularly review these bounce reports to identify email addresses that consistently result in hard bounces. 

It’s important to distinguish soft bounces, which can occur due to temporary issues, from persistent hard bounces.

For instance, if you notice that a specific email address consistently generates three consecutive hard bounces over multiple campaigns, it’s a strong indicator that the email address is invalid or inactive. 

Promptly remove such addresses from your mailing list to maintain its cleanliness.

To ensure that the email addresses provided by your customers are valid from the get-go, implement a double opt-in authentication

Double opt-in is a two-step authentication process where subscribers need to confirm their email address by clicking on a verification link sent to their inbox.

When someone signs up for your newsletter or service, they are sent an automated email with a verification link

Only when they click on the link and confirm their subscription should their email address be added to your mailing list. This helps ensure that only engaged and valid email addresses are included.

Key Takeaway: Maintaining a clean and updated email list is crucial for better email deliverability. Regularly remove invalid or inactive addresses identified through bounce reports, and implement double opt-in authentication to ensure engaged and valid subscribers.

Implement Email Authentication Protocols

implement email authentication protocols

Email authentication protocols, such as Sender Policy Framework (SPF), DomainKeys Identified Mail (DKM), and Domain-based Message Authentication, Reporting, and Conformance (DMARC), are designed to enhance email security by verifying the authenticity and integrity of email messages.

These protocols are checked by email service providers (ESPs) to verify the authenticity of your sender domain. This prevents unauthorized, malicious parties from sending emails that appear to be from your domain.

To further your understanding of email authentication protocols, the following table compares SPF, DKIM, and DMARC, highlighting their primary functions and how they can help reduce hard bounce rates in your email marketing efforts.

Protocol Primary Function How It Reduces Hard Bounce Rates
SPF Verifies that the sender IP is authorized by the domain owner By verifying the sender, it reduces the chance of emails being rejected or marked as spam
DKIM Attaches a digital signature to the email, verifying it hasn’t been tampered with during transit The digital signature increases the authenticity and integrity of your emails, reducing the probability of them being marked as spam
DMARC Builds upon SPF and DKIM and allows the sender to indicate that their emails are protected by these protocols Ensures that the recipient server can trust the source of the email, thus decreasing the likelihood of rejection and hard bounces

To illustrate, let’s say you run email marketing campaigns for an online banking service. By implementing email authentication protocols, you ensure that only legitimate emails sent from your official domain are recognized as authentic. 

This prevents cybercriminals from sending fraudulent emails to your customers while pretending to be your bank, and attempting to steal sensitive information.

Implementing email authentication protocols demonstrates your commitment to email security and will protect your customers from email-based threats. This, in turn, fosters trust and confidence in your brand.

Comply With Anti-Spam Guidelines and Regulations

While most ESPs have their own specific anti-spam guidelines and regulations, there are a few overarching industry standards that all identify with. Some of these include:

Familiarize yourself with these guidelines according to the country you’re from as they’re usually the primary base used by ESPs to develop their individual policies. 

They may provide guidance on how to comply with said policies and offer features or tools that may help you escape common anti-spam pitfalls.

For example, the CAN-SPAM Act is a United States federal law that sets the rules for commercial email communication

It requires you to include specific information in your commercial emails, such as a valid physical postal address and a clear opt-out mechanism.

By complying with the CAN-SPAM Act, you ensure that your email communications are transparent and that recipients have the ability to opt out of receiving future emails.

ESPs often provide guidance on how to comply with the CAN-SPAM Act, including features or tools to help you include the required information and manage opt-out requests effectively. 

For instance, Gmail put together an actionable and comprehensive guide based on CAN-SPAM Act guidelines that can help you prevent your emails from being blocked and sent to spam.

Top Tip: Familiarizing yourself with anti-spam guidelines, such as CAN-SPAM, CASL, and GDPR, is important—they serve as the foundation for ESPs’ individual policies and provide guidance to prevent common anti-spam issues.

2 – How to Recover Your Sender Reputation

Picture the following scenario: You’re a delivery driver working for a reputable fresh goods company. 

Due to some careless mistakes and poor driving habits, you’ve received numerous customer complaints about late deliveries, damaged packages, and rude behavior. 

As a result, your reputation as a delivery driver becomes tarnished. In this scenario, your sender reputation is similar to your reputation as a delivery driver. 

Just as customers rely on you to deliver packages promptly and with care, email recipients expect legitimate, relevant, and valuable emails in their inboxes. 

If you consistently send emails that are irrelevant, misleading, or show up as bounce messages, it’s like delivering packages late, damaged, or to the wrong address. 

Over time, this negative experience leads to recipients flagging your emails as spam, unsubscribing, or complaining to email providers, negatively affecting your sender reputation.

As a consequence, your future emails are more likely to be treated as suspicious or filtered out altogether by ESPs.

All hope is not lost. 

Just as a delivery driver with a poor reputation must take steps to improve their behavior and regain customer trust, a sender with a poor reputation needs to address the issues causing complaints and take proactive measures to restore their reputation.

First things first, you have to understand how your sender reputation is decided by mailbox providers and check your sender reputation score on a trusted website in order to understand how deep the damage runs.

Let’s break the whole process down into three actionable and digestible steps that you can apply to help you with email bounce handling:

Step 1 – Understand the Importance of Checking Sender Reputation

Checking your sender reputation helps you assess the health of your email deliverability and identify potential issues that may be affecting your email campaigns.

ESPs check your domain or IP address every time you try to send their recipients an email to see how subscribers are interacting with your messages. This will determine your sender reputation.

Then, they use a unique algorithm to give you a reputation score. Usually, they group you in one of three categories including:

  • Poor (0–70): This is the worst possible score your domain can have, and you will need to take immediate action to repair your sender reputation.
    Falling into this category can reduce your email deliverability, decrease your engagement rates, and increase your likelihood of being placed on email blacklists.
  • Fair (70–80): Your sender reputation is average, but there’s room for improvement. ESPs will be watching you like a hawk and may even flag legitimate emails, harming your deliverability.
  • Good (80–100): This is every email marketer’s dream. ESPs trust and recognize your domain as a trusted, reputable source and don’t scrutinize your emails as much. You experience high email deliverability and enhanced brand reputation and credibility.

The table below provides a concise comparison of how different email service providers (ESPs) use unique reputation systems and the potential impact these systems have on email deliverability.

Email Service Provider Unique Reputation Scoring System How It Affects Email Deliverability
Gmail Uses machine learning, user interaction Directly affects placement in inbox or spam
Yahoo Mail Uses a mix of hard bounces, spam complaints Impacts deliverability rate
Outlook.com Utilizes user feedback, content filtering Impacts whether email lands in inbox or junk

Step 2 – Utilize Sender Reputation Monitoring Tools

Sender Score sample sender reputation metrics

There are various reputable sender reputation monitoring tools, such as Sender Score, that you can utilize to gain valuable insights into your sender reputation.

These platforms have established their credibility in the industry and offer reliable assessment mechanisms for evaluating your email practices.

To illustrate, let’s imagine you’ve been running an email campaign that experiences a sudden surge in complaint rates, a drop in email deliverability, and a decline in engagement metrics.

You suspect that your domain has either been blacklisted or that most of your emails are landing in the spam folder. However, to determine the real cause of the problem, you use Sender Score to check where the problem arises.

Sender Score then runs a series of tests on your domain to assess various factors that contribute to your sender reputation, including email volume, complaint rates, blacklisting status, and spam trap hits.

This generates a report that confirms your domain is listed on a popular blacklist and detects a spike in complaint rates that is causing your emails to land in spam.

Armed with this information, you promptly investigate the reason for the blacklisting, resolve any underlying issues, and take the necessary steps to get delisted.

Additionally, you refine your email content, implement your email segmentation strategies, or improve list hygiene to increase engagement and enhance your sender reputation.

A small list that wants exactly what you’re offering is better than a bigger list that isn’t committed.

— Ramsay Leimenstoll

Step 3 – Make a Habit of Regularly Checking Your Sender Reputation

Marketers need to build digital relationships and reputation before closing a sale.

— Chris Brogan

Establish a routine where you clean and update your email list while also checking your sender reputation every month. This allows you to regularly monitor your sender reputation and track changes and trends in your reputation metrics.

It further enables you to identify any gradual declines or sudden spikes in reputation that may require attention. Early detection of such problems allows you to address them promptly, preventing further damage to your sender reputation.

Addressing any issues identified through reputation monitoring helps you resolve them before they escalate and impact your email deliverability.

For example, if you notice a sudden increase in spam complaints, you can investigate the cause and take corrective measures, such as refining your email content or reconfirming subscriber consent.

Fun Fact: Did you know that the term “spam” for unsolicited email originated from a Monty Python sketch about canned meat in 1970?

Make Your Sender Reputation Bulletproof From Hard Bounce

email flow with immediate relay

While hard bounce emails are a marketer’s worst nightmare, they’re not the be-all and end-all.

You can mitigate the effects of hard bounces by maintaining a clean email list, verifying email addresses, and using authentication protocols like SPF, DKIM, and DMARC. 

Moreover, by understanding how email service providers designate sender reputation, you’ll be  able to identify the root of the problem and effectively work towards solving it.

At OnDigitalMarketing, we provide tactical and real-world education that drove $350 million for clients in revenue last year alone. 

Our methods have been tried and tested across 212 countries after undergoing intense peer review from third-party industry experts.

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Email Funnel: How to Convert Subscribers Into Loyal Customers

What does it feel like to be appreciated by your favorite brand?

Perhaps they write you a heartfelt email, thanking you for supporting their business and consistently choosing them over their competitors. 

The cherry on top is they offer you a whopping 50 percent discount on your next order.

However, becoming a loyal customer of their brand and spreading the word to your friends and family about the amazing emails they send you—that seamlessly solve your problems and entertain you—wasn’t all that difficult.

In essence, they’re rewarding you for ordering something you love, as well as for interacting and engaging with the content you love to consume.

The primary goal of an email funnel is to attract customers who share this mindset.

Email has an ability many channels don’t: creating many valuable personal touches—at scale

—David Newman

Today, we’re going to look into how you can build an email funnel campaign that converts leads into loyal customers. We’ll also cover:

  • How to prepare for an email funnel campaign launch to maximize results
  • The three stages of an email funnel and how they’re all connected
  • Actionable advice on how to optimize and personalize content for a smooth customer journey

Let OnDigitalMarketing show you how to harness the power of an email funnel to convert subscribers into loyal customers.

1 – Understanding the Email Funnel and Its Benefits

men brainstorming in a meeting

An email funnel, also known as an email marketing funnel or sales funnel, is a strategic process used by businesses to convert prospects into customers through a series of automated email messages

It’s designed to guide subscribers or leads through various stages of the buying journey and nurture them until they’re ready to make a purchase.

Think of it this way: When a prospect comes across your brand, they have a problem that needs solving, and their research has led them to you—the company with the solution.

However, they may be a bit skeptical about purchasing from you immediately, either because they’ve been burned by a company in the past or because they don’t know enough about your product to determine if it’ll provide the perfect solution. 

Customers who don’t know your brand or have only a surface-level understanding of your value proposition fall in the awareness stage of the email funnel. 

They’re fresh leads whose attention you have to capture and retain in order to help them progress further along your sales funnel.

For instance, imagine you work for a health and wellness brand that targets health-conscious individuals in busy professions who struggle to find time to plan and prepare healthy meals. Still, they’re motivated to make positive changes.

After drawing them to your page with an enticing article that promises to teach them how to meal prep in less than five minutes, you offer them a lead magnet in the form of an ebook titled “The Ultimate Guide to Healthy Meal Planning: Transform Your Diet and Boost Your Energy.”

To access the ebook, they must provide their email contact information

Not only is this an efficient way to capture high-quality leads, it’s also an opportunity to guide your subscribers through the remaining stages of your email funnel. 

Through a series of automated emails curated for each stage of the email funnel, you can educate, engage, and persuade prospects to take your desired action, whether it’s making a purchase, signing up for a service, or attending an event.

Lastly, it’s important to highlight that one of the greatest advantages of having an email funnel is its potential for high personalization and targeting of specific audience segments, making it a cost-effective marketing strategy.

Compared to other marketing channels, such as paid advertising, email funnels often have a lower cost per lead or conversion. 

Pro Tip: Once the initial setup is complete, you can automate your email funnels, saving copious amounts of time and effort while still delivering personalized messages to a large number of subscribers.

2 – Build an Email Funnel Framework

man preparing email nurturing sequence

Just like a well-executed orchestra, an email funnel contains multiple elements that work together harmoniously to create a powerful and engaging experience for the audience.

Therefore, similar to how a conductor sets the overall direction, tempo, and dynamics of a performance, you must develop a framework that guides the sequence and flow of emails to achieve specific goals, ensuring a cohesive and effective customer journey.

Here are some actionable steps you can implement to construct an email funnel framework that converts subscribers into loyal customers:

Step 1 – Define Your Subscriber Segments

Market segmentation is a natural result of the vast differences among people.”

—David Norman

First of all, segment your subscribers according to their needs and specific interests in order to deliver personalized and targeted content. 

For example, if you work for a clothing retailer, segment your subscribers based on gender, age, and shopping preferences. 

By sending tailored and relevant emails to each segment, such as showcasing women’s dresses to female subscribers and men’s shirts to male subscribers, you’ll increase engagement and conversion rates.

Step 2 – Choose the Right Email Marketing Platform 

Next, you’ll want automation software that is suitable for your personalization needs and offers in-depth analytics tools to track your customers’ progress in the email funnel.

Conduct thorough research and look into the unique features offered by each platform to find one that suits your needs. For instance, if you run an eCommerce business, consider using Klaviyo.

It’s a renowned platform that offers a variety of impressive features, allowing you to send personalized product recommendations and dynamic content to your subscriber list based on past interactions with your brand.

Step 3 – Create a Content Strategy

As discussed, in order to get your customer to trust you as an industry leader who can solve their problems or help them to achieve their goals, you must curate a personalized and relevant content strategy.

A well-defined content strategy ensures that your email content is valuable, engaging, and relevant to your subscribers. 

For example, a software company offering project management tools could create a content strategy that includes educational blog posts, case studies, and video tutorials. 

By providing valuable content that helps subscribers solve their problems or achieve their goals, you build trust and establish your brand as an industry authority, increasing the likelihood of conversions.

You can learn more about content strategy development in the video below:

Step 4 – Design Compelling Landing Pages

When subscribers click on a call-to-action in your email, they should be directed to a landing page that seamlessly continues the user journey and entices them to take a desired action. 

For instance, if you send your prospects a link to an upcoming webinar, the landing page they arrive at should highlight the benefits of attending the webinar and provide a simple registration form. 

An attractive and persuasive landing page with clear instructions and a strong value proposition can significantly improve conversion rates.

Step 5 – Incorporate Retargeting

Retargeting allows you to re-engage with subscribers who haven’t converted or interacted with your emails or website just yet. 

For example, if a subscriber added items to their cart but abandoned the purchase, retarget them with a follow-up email that offers a limited-time discount or free shipping. This will incentivize them to complete the purchase. By reminding them of their initial interest and providing an additional incentive, retargeting helps you stay top-of-mind, increase brand recall, and ultimately drive conversions.

Bonus Idea: Consider testing different lead magnets and landing pages to optimize your email funnel and increase conversions. This allows you to experiment with various strategies and elements to find the most effective combination for your target audience.

3 – Stages of the Email Funnel

Did you know that the term “funnel” is used to describe the process because initially a large number of customers are introduced to your brand, but only a few of these prospects actually end up taking a desired action?

The funnel analogy represents the process of guiding potential customers through several stages, starting with a larger pool of people at the top and gradually narrowing down to a smaller group of highly engaged and converted individuals at the bottom.

Let’s take a closer look at each of these stages:

Awareness

Think of the awareness stage as a welcome mat that captures the attention of your target audience and introduces them to your brand or offerings.

The main goal at this stage is to generate awareness and establish a connection with subscribers, ultimately creating interest and engagement to make them more receptive to further communication.

So, how do you accomplish this?

Say you’re a marketer for a project management tool, and you’ve recently created a blog post titled, “The Ultimate Guide to Boosting Productivity: Unleash Your Superpowers.”

You’ve incorporated SEO elements and optimized it with LSI keywords, resulting in its ranking on the first page of search engine results. 

screenshot of Google search results

The appealing nature of your headline and meta description attract readers who then click on your article and find it enjoyable to read for several reasons:

  • You’ve organized the content in a clear and easy-to-read format, utilizing headings, bullet lists, and bolded important information to break up the text
  • The article provides actionable advice, step-by-step instructions, and real-life examples, enabling readers to implement the provided productivity techniques
  • Within the content, you’ve included a call-to-action inviting readers to sign up for your email newsletter, promising more valuable content and updates

Additionally, as readers reach the end of the blog post, you prompt them to enter their email information to receive a time management template related to the content they just read, which allows them to start being productive immediately.

Because you’ve just established yourself as an industry expert by optimizing the user’s experience from the get-go, you’ve piqued the curiosity of your audience. They’re now eager to learn more about your brand and see what else you have to offer.

Congratulations, you have successfully created awareness in your audience.

The table below provides a variety of lead magnet offerings that businesses can use to entice subscribers.

Each lead magnet type is accompanied by a brief description and highlights the potential benefits it offers to subscribers. 

These lead magnets can help businesses attract and engage their audience while providing valuable resources and fostering a positive relationship with subscribers.

Lead Magnet Description Benefits For Subscribers
eBook In-depth digital book or guide on a specific topic Access to comprehensive knowledge and actionable insights
Webinar Online seminar or presentation offering valuable information Opportunity to learn from industry experts and interact with like-minded individuals
Whitepaper Detailed report or analysis on a specific industry or issue Access to specialized research and industry trends
Checklist Step-by-step list or guide for accomplishing a task or goal Easy-to-follow instructions and organization
Templates Pre-designed templates or forms to simplify specific tasks or processes Time-saving and convenient resources for specific tasks
Case studies Detailed analysis of real-life examples and success stories Insights into proven strategies and practical applications
Infographics Visual representations of data or information Easy-to-digest and visually appealing content
Video tutorials Instructional videos demonstrating how to perform a specific task Visual and interactive learning experience

Conversion

The conversion stage of an email funnel is a critical phase where the focus is on motivating subscribers to take a specific action that aligns with your business objectives. 

The end goal of the conversion stage is to drive a desired action from your subscribers, whether it’s making a purchase, signing up for a service, or completing a form.

During this stage of the funnel, the desired outcome is to successfully lead subscribers to complete the intended action, thereby converting them into loyal customers or achieving the desired goal.

Conversion is crucial for generating revenue, expanding your customer base, and measuring the effectiveness of your email marketing efforts.

Let’s imagine that you work for an e-commerce company that specializes in outdoor gear. To get your leads to convert, you leverage personalization based on subscriber behavior. 

You achieve this through user data analysis, by identifying a segment of subscribers who have shown a particular interest in hiking gear and accessories. 

Armed with this insight, you create targeted email campaigns that cater specifically to this segment by highlighting new hiking products, showcasing customer reviews of popular hiking gear, and offering exclusive discounts on hiking equipment. 

When your customers click on the links provided in the email, they’re directed to a landing page dedicated to each specific order. 

For example, if they clicked on a link for a new line of camping tents, the landing page would showcase compelling images of the tents, highlight key features and benefits of each one, and provide a clear call to action for making a purchase.

It’s crucial to ensure that the landing page is free from distractions, such as excessive navigation links or unrelated content.

Moreover, minimizing the number of form fields required to complete the purchase makes the process quick and easy for visitors to convert. 

Lastly, sprinkle some testimonials on the landing page to showcase customer satisfaction and boost trust.

By implementing these strategies in the conversion stage of the email funnel, your business can improve conversion rates, increase revenue, and grow its customer base.

Expert Tip: Use web analytics tools, such as Google Analytics, to track user behavior, conversion rates, and user engagement metrics. This data can help you fine-tune your email funnel and improve your digital marketing strategy.

Retention

This is the final and, quite frankly, most important stage of the email funnel.

The focus here is on maintaining and strengthening your relationship with your existing customers with the ultimate goal of keeping them engaged, satisfied, and loyal to your brand. 

The objectives of the retention stage include:

  • Maximizing customer lifetime value
  • Encouraging repeat purchases
  • Cultivating brand advocacy
  • Retaining loyal customers who constantly choose your brand over competitors

One of the best ways to retain repeat customers and show them gratitude for constantly choosing you over your competitors is to create a loyalty program or membership club that offers exclusive perks and benefits. 

This content can be presented through a dedicated webpage or a series of personalized emails and should emphasize the exclusive perks that members receive as part of the club, such as:

  • Exclusive offers: To promote customer retention and loyalty, provide exclusive offers to your loyalty program members as a way to show appreciation and reward their loyalty.
    In the instance of a clothing retailer, create a loyalty program where members receive early access to sales, special discounts, or exclusive promotions.
    You simply send personalized emails to members with unique discount codes or limited-time offers, making them feel valued and incentivizing them to continue shopping with your brand.
  • Sneak peeks and previews: Offering members behind-the-scenes access to new product launches, upcoming features, or exclusive content can generate excitement and promote a sense of exclusivity.
    For instance, as a marketer for a technology company, send loyal customers sneak peek emails that provide exclusive previews of upcoming product releases or software updates.
    This exclusive access makes customers feel like valued insiders and encourages them to stay engaged and loyal to the brand.
  • Referral rewards: Do you recall the last time a friend recommended you buy something? You probably ended up getting what they suggested because you trust their opinion.
    Referral rewards are a powerful strategy to encourage customer retention and loyalty by leveraging the power of word-of-mouth marketing.
    By incentivizing club members with rewards, such as a free product or an enticing discount, for referring their friends or family to buy your product, you expand your reach and acquire new customers.

In the table below, various landing pages are listed with corresponding performance metrics

The metrics include the number of visitors, bounce rate (percentage of visitors who leave without taking any action), average time spent on the page, conversion rate (percentage of visitors who complete a desired action), and exit rate (percentage of visitors who exit the website after visiting the landing page). 

Landing Page Visitors Bounce Rate Time Spent (Avg.) Conversion Rate Exit Rate
Landing page 1 2,000 35% 1 min 45 sec 12% 40%
Landing page 2 1,500 42% 2 min 10 sec 8% 36%
Landing page 3 3,000 28% 1 min 55 sec 15% 38%
Landing page 4 1,800 55% 1 min 30 sec 6% 42%
Landing page 5 2,500 20% 2 min 30 sec 18% 30%

By tracking these metrics, businesses can assess the effectiveness of their landing pages, identify areas for improvement, and optimize their strategies to increase conversion rates and customer retention.

Convert Your Leads Into Loyal Customers by Leveraging an Email Funnel

An email funnel is a versatile and effective means of optimizing your email marketing strategy and capturing the attention of your ideal customers.

First, guide them through the awareness stage of your funnel using lead magnets to initiate them into your subscriber list. 

Secondly, track their customer journey using web analytics to gather valuable information to segment and personalize your email list for targeted marketing.

Lastly, encourage your most loyal customers to join your referral program, where they can be rewarded for sharing your content with their friends and family.

At OnDigitalMarketing, we take pride in providing practical and tactical education on all aspects of digital marketing. 

Our methods have been taught in 212 countries, 54 companies, and 4 undergraduate universities and have undergone rigorous peer reviews by industry experts.

Join our newsletter today to gain access to exclusive paid content, stay informed about deals with partner websites, and receive fresh tips and “how-to’s.”